All clients receiving home care services have rights. The main goal of these rights is to give the client independence and respect. You must always protect the rights of your clients. This course will help you understand these rights. It will also help you understand how to protect and promote clients’ rights.
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Client Rights
A. The Importance of Clients’ Rights
B. Client Rights
C. Notice of Rights
D. Right to Be Free from Abuse, Restraints, and Neglect
E. Right to Have Choices
G. Right to Know the Cost of Services
H. Right to Privacy of Personal Information
I. Knowledge Check
J. Right to Be Treated with Respect and Dignity
K. Right to Be Free from Discrimination
L. Right to Submit Complaints
M. Agency Guidelines
Section 3: Conclusion
B. Course Contributors
Jennifer W. Burks is a Curriculum Designer in Post-Acute Care for Relias. She has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale's Notes on Nursing, "I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints." Disclosure: Jennifer W. Burks, M.S.N., R.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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