Outline:
Objectives

Quote

Topic for Discussion

Poll

Poll

Hospice Data Part 1 Review

Developing a Data Strategy

Using Data is Not Optional

Using Data is Not Optional, cont’d

Data vs. Information vs. Knowledge

Questions for a Data Strategy

Some Hospice Data Sources

A Data-driven Performance Improvement Cycle

Poll: Do you use PDCA in your organization?

Sample PDCA Cycle: Pain Assessment

Plan

Do

Check 

Act

Avoiding Common Pitfalls

Four Common Pitfalls in Using Data for Decisions

Always Ask “Why”

We Need to Fire Sue

Poll: Should We Fire Sue?

Poll

Don’t Let the Data Wag the Dog

Point in Time Comparison: Do We Have a Problem?

Trend: Maybe Not…

To Play the Game, Learn the Rules…

Measure What Matters

Data & Marketing & Collaboration

Poll: Have you ever discussed Hospice Compare results with a referral source?

Poll

Engage Referral Sources and Partners

Key Take-aways

Resources

Resources, cont’d

Questions?

Theresa has over a decade of experience in health care and health information technology and leverages a strong background in non-acute care, analytics, quality measures and quality improvement, project management, and agile product development methodologies to help Discern clients and partners achieve their business goals.  Prior to working at Discern, Theresa served as the Chief Data and Quality Officer for the National Partnership for Hospice Innovation, where she led the Data and Quality Initiative and worked with Hospices and other stakeholders across the United States to better define, measure, and improve quality in hospice. Concurrently, she was the Vice President of Strategy at Healthsperien, where she worked with provider and association clients to develop and execute business strategies, led consulting projects, and produced research on a variety of healthcare topics.  Theresa has also worked at Avalere Health where she directed large-scale projects in the Data Analytics Practice and served as the Product Manager for Avalere Quality Measures Navigator®, overseeing the product's strategy, roadmap, development, launch, and go-to-market activities. In both of these roles, Theresa drew on her subject matter expertise and project management skills along with her ability to convene and align diverse stakeholder groups.  Theresa served the LTC-PAC community as the Manager of Education at eHealth Data Solutions (eHDS), where she headed product implementation and support. She also collaborated in the software development process, serving as a subject matter expert in quality, reimbursement, and performance improvement. Theresa promoted a high level of customer service, leading her team of education, support, and documentation specialists to help clients navigate the changing regulations and integrate the use of data into their workflows. During her eight years at eHDS, Theresa visited long term and post-acute facilities across the United States and served her clients through training, data analysis, strategic planning, and thought leadership.  Theresa has an MA in Sociology from The Ohio State University and a BA in Sociology and English from Oberlin College. She maintains a Project Management Professional (PMP) certification and is a Certified Scrum Product Owner (CSPO). She has served on the board of Advancing Excellence in America's Nursing Homes and is an active member of the Advancing Excellence Long Term Care Collaborative. Theresa has also presented on quality, reimbursement, and performance improvement at state and national events.

Disclosure: Theresa Schmidt MA, PMP, CSPO, Director at Discern Health has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.