Managing a Medical Malpractice Case

Managing a Medical Malpractice Case 

The first step to managing a medical malpractice claim is for the concerned clinician to contact his or her risk manager. Patient complaints should be addressed immediately and taken seriously. Any ill feelings between clinician and patient or the patient's family members that cannot be quickly straightened out should be brought to the attention of risk management. A patient relations specialist or hospital patient advocate may also be helpful in resolving a complaint. The risk management team will then set in motion the first stages of an assessment of the possible threat of a lawsuit. If a patient does send a claim letter or eventually file against a clinician, the risk management team will assess its validity as the first step in supporting the insured person through the early stages of a claim. The objective of this section is to describe the first steps to managing a medical malpractice case, including: managing emotions, reporting events that may initiate a case, and the initial assessment of a case by the malpractice insurer.

$20.00

Hours: 1.75 - 1.80
REL-AC-APSG-0-MMMC

Certificates

Certificates provided by accrediting body (2 Match)

Accreditation Council for Continuing Medical Education

1.75 HOURS


Relias LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Relias LLC designates this enduring material activity for a maximum of 1.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Nurses Credentialing Center

1.8 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.80 contact hours for participating in this course.

Course Details

Course Code: REL-AC-APSG-0-MMMC
Hours: 1.8
Type: Online Course
Content Expiration Date: 11/30/2020
Learning Objectives:
Describe the first steps to managing a medical malpractice claim.
Describe the process that leads to the resolution of a claim or suit.
Describe the purpose of a deposition and the role a clinician can play.
Describe a malpractice trial.

Outline:
Managing a Malpractice Claim Introduction A. Overview Core Concepts: Psychological Effects of a Malpractice Case on Clinicians A. Concept: Psychological Effects B. Concept: Counteracting Psychological Effects Core Concepts: Assessment of a Claim A. Concept: Reporting Potential Cases to a Risk Manager B. Concept: Role of a Claims Adjuster C. Concept: The Initial Stages of the Claims Process Explore: Managing a Claim A. Knowledge Check: Managing a Claim B. Application: Communicating with Patients and Family Members C. Application: Case - Wrong Site, Quickly Settled Tools A. Tools Claims Resolution Introduction A. Overview Core Concepts: Claims Resolution Possibilities A. Concept: Claims Resolution Possibilities Explore: Claims Resolution A. Knowledge Check: Claims Resolution Preparing for Trial Introduction A. Overview Core Concepts: Decision to go to Trial A. Concept: Decision to go to Trial Core Concepts: Preparing for Trial A. Concept: Investigation B. Concept: Deposition Explore: Preparing for Trial A. Knowledge Check: Preparing for Trial B. Application: Preparing for Trial A Malpractice Trial Introduction A. Overview Core Concepts: Describe a Malpractice Trial A. Concept: Anatomy of a Trial B. Concept: Proof of Plaintiff C. Concept: Evidence for Defense D. Concept: End of Trial Explore: Malpractice Case: A. Knowledge Check: Trial B. Case: Going to Trial

Instructor: Ronald Katz, MD
Disclosure: Ronald Katz, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Saul Weingart, MD, PhD
Disclosure: Saul Weingart, MD, PhD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Expert Reviewer: William Berry, MD
Disclosure: William Berry, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Nurses; Physicians; in the following settings: Acute Care Facility.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.