Disclosure & Apology Module 7: Putting it All Together - The Organizational Building Blocks for Disclosure

Disclosure & Apology Module 7: Putting it All Together - The Organizational Building Blocks for Disclosure 

In prior sections, we’ve thought through the issues central to an effective disclosure. Now, how do we put it all together?

In this module we will:

Look at a real case and think about how the content areas covered in the prior modules come together in one story.

Take the next step to consider how healthcare organizations can create the systems and environments that support disclosure.



$15.00

Hours: 0.50
REL-AC-APSG-0-DAMOD7

Certificates

Certificates provided by accrediting body (1 Match)

Accreditation Council for Continuing Medical Education

0.5 HOURS


Relias LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Relias LLC designates this enduring material activity for a maximum of 0.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Course Details

Course Code: REL-AC-APSG-0-DAMOD7
Hours: 0.5
Type: Online Course
Content Expiration Date: 11/30/2020
Learning Objectives:
Integrate the patient, family and clinician perspective when things go wrong.
Examine disclosure after a serious medical error using a real-life example.
Characterize the relationship between peer support and error disclosure.
Consider a framework for supporting disclosure as an organizational responsibility.

Outline:
Introduction A. Overview B. Learning Objectives Core Concepts: Changing Disclosure Models; Learning from Colleagues A. Case: A Surgical Error B. Case: Patient and Family Perspective C. Case: Role of Peer Support D. Knowledge Check: Role of Peer Support Core Concepts: Organizational Building Blocks for Disclosure A. Concept: Transparency and Support B. Concept: 4As Approach Core Concepts: Managing Expectation About Disclosure Conversations A. Concept: Disclosure Outcomes Summary: Caring, Compassionate Providers A. Summary: Expert Commentary

Instructor: Sigall K. Bell, MD
Disclosure: Sigall K. Bell, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Robert D. Troug, MD
Disclosure: Robert D. Troug, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Lisa Catanese, ELS
Disclosure: Lisa Catanese, ELS has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Expert Reviewer: Lucien Leape, MD
Disclosure: Lucien Leape, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Physicians; in the following settings: Acute Care Facility.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.