Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health, Licensed and Certified Home Health, Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 1.00 contact hours.
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Understanding Medical Errors A. What are Medical Errors? B. Types of Medical Errors C. Medication Errors D. Adverse Events, Near Misses, and Sentinel Events E. Sentinel Event Categories F. Where and When Do Errors Occur? G. Who is at Risk? H. Review I. Summary Section 3: Identifying the Cause of Errors A. Reporting Medical Errors B. Active and Latent Errors C. Getting to the Root of the Problem D. Root Cause Analysis Tools E. Making Changes F. Review G. Summary Section 4: Preventing Medical Errors A. A Culture to Decrease Errors B. Identification C. Medication Safety D. Additional Rights E. Communication F. Medical Device Use G. Education H. Other Ideas to Reduce Medical Errors I. Available Resources J. Review K. Summary Section 5: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations!
Cheryl Swann, RN-BC, BSN, WCC, LNHA has worked in long-term care for 20 years. Mrs. Swann has worked in many positions including Director of Nursing, Medicare Nurse Coordinator and Nursing Home Administrator. Cheryl is certified in both Gerontological nursing and wound care. In the past, she has assisted in the operations of multiple nursing facilities, including staffing, payroll, public health concerns, family member issues, management of consultant relationships (e.g. pharmacy, dietary, etc.), and as an intermediary between long-term care facilities and doctors. Mrs. Swann worked closely with federal monitors and the Office of Inspector General in developing an effective Continuous Quality Improvement and compliance program in her organization. Mrs. Swann has presented nationally regarding effective Quality Assurance, Restraint Reduction, Wound Prevention, CMS Five Star Quality Rating System and Developing a Corporate Compliance Program. Her expertise includes staff training and development, Quality Assurance and Performance Improvement initiatives, and policy development. Disclosure: Cheryl Swann, RN-BC, BSN, WCC, LNHA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.