Caring for Non-Communicative Patients

Caring for Non-Communicative Patients 

Mindfulness, an evidence-based practice for cultivating focus, attention and presence, helps caregivers better attend to the experience of others, and enable them to respond to their patients with more understanding, empathy, and compassion. In an era when many caregivers suffer compassion fatigue and burnout, being more mindful may deepen the caregiver’s understanding of clinical situations, relationships with family members and other healthcare providers, and ultimately themselves. With this understanding comes the probability of providing better patient care and health outcomes. In this course, you will gain insights into best practices for providing socialization, presence, and holistic care to patients who may be unconscious or unable to communicate.

$20.00

Hours: 1.00 - 1.25
REL-SRC-0-CNCP

Certificates

Certificates provided by accrediting body (8 Match)

California Board of Registered Nursing

1.25 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.25 contact hours for participating in this course.

District of Columbia Board of Nursing

1.2 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.20 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.25 HOURS


Provider #50-290 This activity is approved for 1.25 contact hours.

Florida Board of Nursing

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.25 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.25 contact hours for participating in this course.

Georgia Board of Nursing

1.25 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.25 contact hours for participating in this course.

South Carolina Board of Nursing

1.25 HOURS


This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CE provider #50-290) CE Broker Course # 20-[Custom_Code]

West Virginia Board of Registered Nursing

1.25 HOURS


Course Details

Course Code: REL-SRC-0-CNCP
Hours: 1.25
Type: Online Course
Content Expiration Date: 11/30/2020
Learning Objectives:
Describe the importance and benefits of being present with a patient who is not communicative.
Name four attributes of empathy.
Utilize deep listening and skillful conversation to complement holistic care.
Explain four key mindful communication practices for caring for a patient who is not communicative.

Outline:
Section 1: Introduction
A. Learning Objectives
Section 2: Communication Practices
A. Importance of Skillful Communication
B. Verbal Communication Study
C. Knowledge Check
D. Four Attributes of Empathy
E. Communication with the Patient – Verbal
F. Communication with the Patient – Nonverbal
G. Communication with the Family
H. Knowledge Check
I. Four Key Mindful Communication Practices
J. Know Your Audience
K. Ask Questions
L. Discard Scripts
M. Recognize Your Role
N. Knowledge Check
O. How Do I Cope?
P. G.R.A.C.E.: Cultivating Compassion in Interactions with Others
Q. Core Practices
R. Knowledge Check
S. Summary
T. Additional Reading
U. References

Instructor: Heidi Gessner
Heidi Gessner, MDiv, BCC, is an Ordained United Church of Christ Minister who serves as the Bereavement Coordinator and Palliative Care Chaplain at UNC Hospitals in Chapel Hill, North Carolina. She felt deeply called to end of life and grief work after her own father's journey and death from lung cancer in 1994. She developed and created UNC Hospital Bereavement Support Services with a goal of attending to the emotional pain that is the result of loss and death. Heidi provides emotional and spiritual care, as well as grief counseling to clients, families, and staff. In addition to connecting with clients, families, and staff in the hospital, Heidi facilitates grief support groups and writing workshops in the community for individuals grieving the loss of a loved one. Heidi is also an active member of the UNC Hospitals Critical Incident Stress Management (CISM) Team, which responds to unexpected, traumatic events within the hospital. Disclosure: Heidi Gessner has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Nurses; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.