First impressions are important. The cleanliness of any health care facility directly impacts its marketability, reputation, and overall functioning. When properly performed, housekeeping in a health care facility is a challenging task, but the end results are well worth the effort. Administrators must ensure that the housekeeping supervisor is not only technically qualified to teach the housekeeping staff, but also has the leadership skills necessary to lead her employees through a difficult but very important service.
Florida Board of Nursing Home Administrators (CEBroker Provider # 50-290)
Georgia Nursing Home Administrators Board (CEBroker Provider # 50-290)
This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701001-7898. This activity is approved for 1.00 contact hours.
This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316
This activity is approved for 1.00 contact hours.
59A-36.011 Staff Training Requirements. Location: Online
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.0000 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]eb.org
Section 1: Introduction
About This Course
Section 2: First Impressions
Section 3: Background
Section 4: Staffing
The Housekeeping Supervisor
Section 5: The Art of Housekeeping
Section 6: Chemical Usage
Section 7: Cleaning Procedures: The Basics
Section 8: Equipment Cleaning and Care
Section 9: Common and Public Areas
Section 10: Locker and Shower Rooms
Section 11: Offices
Section 12: Healthcare Rooms
Section 13: Bed and Wheelchair Cleaning
Maintaining Sanitary Conditions
Section 14: General Trash Collection
Section 15: Schedule and Planning
Departmental Work Schedules
Section 16: Project Work
Section 17: Inspections and Quality Assurance
Section 18: Conclusion
Mr. Thompson is currently serving as Director of Facilities with Sodexo Management Services and has a BS in Civil Engineering, an MS in Management, and a Master's in Healthcare Administration. He is a licensed nursing home administrator and has worked in the healthcare industry for more than 25 years. He has been published in various professional publications and taught courses in Facilities Management at Duke University. Before his healthcare experience, he retired as a commissioned officer from the U.S. Navy. Disclosure: James J. Thompson, MHA, NHA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Staff Writer: Adam Roesner, BSN
Adam Roesner, BSN has been working with various quality measures optimization since 2013. His experience in program management in both clinical and performance measures allows a unique perspective on the challenge faced by healthcare systems today. Adam has presented trainings on HCAHPS programs for sales forces and executive leadership alike, and has managed various skin health and HCAHPS educational programs and bundles for acute, post-acute, and IDN facilities. Disclosure: Adam Roesner, BSN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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