An Administrator’s Guide to Housekeeping

An Administrator’s Guide to Housekeeping 

First impressions are important. The cleanliness of any health care facility directly impacts its marketability, reputation, and overall functioning. When properly performed, housekeeping in a health care facility is a challenging task, but the end results are well worth the effort. Administrators must ensure that the housekeeping supervisor is not only technically qualified to teach the housekeeping staff, but also has the leadership skills necessary to lead her employees through a difficult but very important service.

$20.00

Hours: 1.00
REL-SRC-0-AGH-V2

Certificates

Certificates provided by accrediting body (5 Match)

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

Georgia Nursing Home Administrators Board

1.0 HOURS


Course approved by the Georgia Nursing Home Administrators Board.
Provider # 50-290
This activity is approved for 1.00 contact hours.

National Association of Long Term Care Administrator Boards (RCAL)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

National Association of Long Term Care Administrator Boards (NHA)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

California Nursing Home Administrator Program - non-P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701001-7898. This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-SRC-0-AGH-V2
Hours: 1
Type: Online Course
Content Expiration Date: 9/30/2024
Learning Objectives:
Describe the characteristics of an excellent housekeeping supervisor.
Describe the duties of a housekeeper.
Discuss the safety precautions associated with housekeeping chemicals.
Describe basic cleaning techniques for various types of rooms and spaces.
Discuss the importance of scheduling within a facility housekeeping department.
Explain methods of ensuring good housekeeping quality within a facility.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: First Impressions

One Chance

Section 3: Background

Housekeeping

Review

Section 4: Staffing

The Housekeeping Supervisor

A Housekeeper

Review

Section 5: The Art of Housekeeping

High Standards

Review

Section 6: Chemical Usage

OSHA

Review

Section 7: Cleaning Procedures: The Basics

Basic Principles

Helpful Hint

Review

Section 8: Equipment Cleaning and Care

Routine

Review

Section 9: Common and Public Areas

Lasting Impression

Review

Section 10: Locker and Shower Rooms

Facility Usage

Review

Section 11: Offices

Special Training

Review

Section 12: Healthcare Rooms

Resident Rooms

Helpful Hint

Review

Section 13: Bed and Wheelchair Cleaning

Maintaining Sanitary Conditions

Review

Section 14: General Trash Collection

Trash

Review

Section 15: Schedule and Planning

Departmental Work Schedules

Review

Section 16: Project Work

Special Work

Review

Section 17: Inspections and Quality Assurance

Standards

Review

Section 18: Conclusion

Summary

Course Contributors

Resources

References

Instructor: James J. Thompson, MHA, NHA

Jim has a BS in Civil Engineering, an MS in Management, and a master's degree in Healthcare Administration. He is a licensed nursing home administrator and has worked in the healthcare industry for more than 30 years. He has been published in various professional publications and teaches a course in Facilities Management at Duke University. He is a licensed nursing home administrator and a degreed engineer. Jim graduated from the University of Illinois with a Civil Engineering degree which enabled him to serve in various Facilities Manager positions during his professional career. His expertise includes knowledge and experience in the areas of maintenance, housekeeping, laundry, grounds, security, transportation, and construction management. Before working in healthcare, he was a commissioned officer in the U.S. Navy.

Disclosure: James J. Thompson, MHA, NHA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Adam Roesner, BSN
Adam Roesner, BSN has been working with various quality measures optimization since 2013. His experience in program management in both clinical and performance measures allows a unique perspective on the challenge faced by healthcare systems today. Adam has presented trainings on HCAHPS programs for sales forces and executive leadership alike, and has managed various skin health and HCAHPS educational programs and bundles for acute, post-acute, and IDN facilities. Disclosure: Adam Roesner, BSN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Administrators; in the following settings: Post-Acute Care.
F Tags:
F921
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.