Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Positive Relationships A. Positive Relationships with Co-Workers B. Positive Relationships with People with Disabilities C. Outcomes of positive relationships D. Review E. Summary Section 3: Communication A. Communication and relationships B. The ways we communicate C. Non-verbal communication D. Listening and feedback E. Interaction Strategies F. Review G. Summary Section 4: Developing supportive relationships A. Respectful Language B. Active listening C. Overcoming communication roadblocks D. Review E. Summary Section 4: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations! F. Exam
David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field. Disclosure: David Morstad, M.Ed. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Staff Writer: Nellie Galindo, MSW, MSPH
Nellie Galindo received her Masters of Social Work and Masters of Science in Public Health from the University of North Carolina at Chapel Hill. She has worked with individuals with disabilities in several different settings, including working as a direct service provider for individuals with mental illness and leading a youth program for young adults with disabilities. She has facilitated and created trainings for individuals with intellectual and developmental disabilities in the areas of self-advocacy, healthy relationships, sexual health education, and violence and abuse prevention. Mrs. Galindo has worked in state government assisting individuals with disabilities obtain accessible health information in their communities, as well as utilizing the Americans with Disabilities Act to ensure equal access to healthcare services. Disclosure: Nellie Galindo, MSW, MSPH has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.