Best Practices for Delivering Telehealth

 

Telehealth, using information technology to enable healthcare when distance separates 2 or more people, is designed to enable everyone to have access to healthcare. This course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences, including a description of the most effective approaches.

You will gain knowledge about building and maintaining rapport with clients remotely via telehealth. You also will learn about the strengths and weaknesses of telehealth practice, including ways to address those weaknesses. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.



$15.00

Hours: 1.00
REL-BH-0-TELE3

Certificates

Certificates provided by accrediting body (28 Match)

American Psychological Association

1.0 HOURS


Relias, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Relias, LLC maintains responsibility for this program and its content. This activity is approved for 1.00 contact hours.

Illinois Professional Counselor/Clinical Counselor

1.0 HOURS


This activity is approved for 1.00 contact hours.

National Board for Certified Counselors

1.0 HOURS







Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.00 contact hours

Ohio Marriage and Family Therapist Board

1.0 HOURS


Provider # RTX050401 290
This activity is approved for 1.00 contact hours.

Ohio Professional Counselor Board

1.0 HOURS


Provider # RCX100502 290
This activity is approved for 1.00 contact hours.

Texas State Board of Professional Counselors

1.0 HOURS


This activity is approved for 1.00 contact hours.

Texas State Board of Examiners of Marriage and Family Therapists

1.0 HOURS


This activity is approved for 1.00 contact hours.

American Nurses Credentialing Center

1.0 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.00 contact hours for participating in this course.

Association of Social Work Boards

1.0 HOURS


Relias, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2018-2/10/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is text-based.

Social workers participating in this course will receive 1.00 Clinical continuing education clock hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.0 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.

Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor

1.0 HOURS


This activity is approved for 1.00 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

1.0 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011

As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.00 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

1.0 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009

As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.00 contact hours.

Accreditation Council for Continuing Medical Education

1.0 HOURS


Relias LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Relias LLC designates this enduring material activity for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

California Board of Registered Nursing

1.0 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.00 contact hours for participating in this course.

District of Columbia Board of Nursing

1.0 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.0 HOURS


Provider #50-290 This activity is approved for 1.00 contact hours.

Florida Board of Nursing CE

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Psychology

1.0 HOURS


Georgia Board of Nursing

1.0 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

South Carolina Board of Nursing

1.0 HOURS


This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CE provider #50-290) CE Broker Course # 20-[Custom_Code]

Florida Board of Medicine

1.0 HOURS


Florida Board of Medicine CE Provider #: 50-290

Florida Physician Assistants

1.0 HOURS


Minnesota Board of Marriage and Family Therapy

1.0 HOURS


This activity is approved for 1.00 contact hours.

Clinical supervision courses may only be used to satisfy CE requirements for individuals who are already Board-Approved Supervisors. They may not be used to meet the 30 hour requirement found in minn. Rule 5300.0160.

Connecticut Certification Board

1.0 HOURS


This activity is approved for 1.00 contact hours.

Oklahoma Licensed Professional Counselors

1.0 HOURS


This activity is approved for 1.00 contact hours.

Oklahoma Licensed Marriage and Family Therapists

1.0 HOURS


This activity is approved for 1.00 contact hours.

West Virginia Board of Registered Nursing

1.0 HOURS


Course Details

Course Code: REL-BH-0-TELE3
Hours: 1
Type: Online Course
Content Expiration Date: 3/31/2021
Learning Objectives:
Select and apply the most appropriate treatment modalities for telehealth when working with individuals across behavioral health settings.

Describe considerations when building rapport and engaging clients remotely via telehealth.
Summarize specific research describing the strengths and weaknesses of telehealth practice, including standardized use of electronic assessments.

Outline:

Section 1: Introduction



About This Course



Learning Objectives



Section 2: Treatment Modalities



Meet Jason



What Is Telehealth?



Treatment Modalities



Telehealth Technology Options



Review



Summary



Section 3: Rapport Building



Building and Maintaining Rapport: Nonspecific Factors



Building and Maintaining Rapport: Other Components



Rapport Building and Procedural Guidelines



Additional Guidelines for Providers



Meet Jade



Did You Know?



Summary



Section 4: Considerations Before Getting Started



Know the Remote Neighborhood



Audio Recordings in Video Conferencing Psychotherapy



Audio Recordings by Telephone



Playing Video in Video Conferencing Psychotherapy



Meet Noriko and Dr. Rodriguez



Dr. Rodriguez’s Sessions



Review



Summary



Section 5: Guidelines by Service Type



In-Office Individual Video Conferencing Psychotherapy



In-Office Group Video Conferencing Psychotherapy



In-Home Individual Video Conferencing Psychotherapy



Let’s Practice: True or False?



Summary



Section 6: Additional Considerations



Strengths and Weaknesses of Telehealth Practice



Videoconferencing: Optimal Settings Considerations



Common Problems



Ami and the Chatbot



Summary



Section 7: Conclusion



Summary



Course Contributors



Resources



References



Congratulations!



Exam



BrainSparks


Instructor: Steven R. Thorp, Ph.D., ABPP
Steven R. Thorp, Ph.D., ABPP, is a Clinical Psychologist with expertise in assessment, psychotherapy, posttraumatic stress disorder, and the use of technologies to assess and treat behavioral health disorders. He is a clinician and university professor. His treatment specialty is Cognitive-Behavioral Therapy (CBT), including the third-wave CBTs such as Dialectical Behavioral Therapy. Dr. Thorp has treated clients with DBT for 25 years, and he has taught hundreds of clinicians and trainees how to conduct the treatment. He held leadership roles in VA hospital settings for 15 years and has taught undergraduate and graduate students at several universities. He was the Principal Investigator on several large grants for randomized controlled psychotherapy trials, and he has published more than 70 research papers. He has presented scientific papers at the ABCT and ISITDBT annual conferences. Many of his publications and scholarly presentations are about DBT, mindfulness, and related topics. Disclosure: Steven R. Thorp, Ph.D., ABPP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Naju Madra, M.A.

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.

 Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Alcohol and Drug Counselors; entry level Marriage and Family Therapists; entry level Professional Counselors; entry level Psychologists; entry level Social Workers; Nurses; Physicians; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]