As workplaces become more diverse, effective and successful employees must become more knowledgeable of cultural norms, be respectful of a wide range of cultural behaviours, and effectively communicate with people of various backgrounds. This course provides important information about becoming culturally competent.
Section 1: Introduction
About This Course
Section 2: Cultural Competence
Cultural Competence Definitions
Developing Cultural Competence
Knowledge and Awareness Of Other Cultural Groups
Cross-Cultural Communication Skills
Self-Awareness and Management of Personal Biases
A Faux Pas; Now What?
Section 3: Conclusion
Helen has an extensive career history in both home health and long term care administration and education. Currently she provides general administration, clinical nursing, and operational consultative services to administration and staff in long term care facilities as well as policy and procedure review and development and learning and development program review and development. She works with local community health organizations to deliver the Stanford University curriculum in Pain Self-Management and in Living a Health Life with Chronic Conditions. In addition, she works with private clients facilitating their process in navigating the home care and long term care admission processes. Disclosure: Helen T. Russell, R.N., BHSc(N) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Access to over 1,450 courses! Access to 1,450+ courses for one low price.