Cultural Competence for Canada

Cultural Competence for Canada 

As workplaces become more diverse, effective and successful employees must become more knowledgeable of cultural norms, be respectful of a wide range of cultural behaviours, and effectively communicate with people of various backgrounds. This course provides important information about becoming culturally competent.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-ALL-CAN-0-CDC
Hours: 0.5
Type: Online Course
Content Expiration Date: 2/28/2025
Learning Objectives:
Define culture and cultural competence.
Explain the importance of cultural competence in today’s work environment.
Describe strategies to enhance your ability to work effectively in diverse environments.


Section 1: Introduction

About This Course

Learning Objectives

Section 2: Cultural Competence

Cultural Competence Definitions

Developing Cultural Competence

Knowledge and Awareness Of Other Cultural Groups

Cross-Cultural Communication Skills


Self-Awareness and Management of Personal Biases

A Faux Pas; Now What?



Section 3: Conclusion


Course Contributor




Expert Reviewer: Helen T. Russell, R.N., BHSc(N)
Helen has an extensive career history in both home health and long term care administration and education. Currently she provides general administration, clinical nursing, and operational consultative services to administration and staff in long term care facilities as well as policy and procedure review and development and learning and development program review and development. She works with local community health organizations to deliver the Stanford University curriculum in Pain Self-Management and in Living a Health Life with Chronic Conditions. In addition, she works with private clients facilitating their process in navigating the home care and long term care admission processes. Disclosure: Helen T. Russell, R.N., BHSc(N) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.