Leadership in Long-Term Care: The How

 

This course provides a comprehensive study of all aspects of leadership, with special emphasis on building a successful and productive work environment. In this course, you will learn how to grow your employees’ natural talents based on their personality factors, how to select for excellence and set expectations, and how to build excellence through coaching and developing a caring community.

$40.00

Hours: 2.25
REL-SRC-0-LLTCH

Certificates

Certificates provided by accrediting body (18 Match)

Georgia Nursing Home Administrators Board

2.25 HOURS


Course approved by the Georgia Nursing Home Administrators Board.
Provider # 50-290
This activity is approved for 2.25 contact hours.

Tennessee Department of Health

2.25 HOURS


Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 2.25 contact hours.

Florida Board of Nursing Home Administrators

2.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 2.00 contact hours.

California Nursing Home Administrator Program - non-P type

2.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701002-6155. This activity is approved for 2.00 contact hours.

Association of Social Work Boards

2.25 HOURS


Relias, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2018-2/10/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is Text-based.

Social workers participating in this course will receive 2.25 Clinical continuing education clock hours.

Missouri Health Care Association

2.25 HOURS


This on-line activity has been approved for 2.25 Administrative Hour(s) toward the Missouri continuing education requirement for nursing home administrators. Relias LLC offers courses approved by the Missouri Health Care Association, an approved training agency, TA-002-919, by the Missouri Board of Nursing Home Administrators. This activity is approved for 2.25 contact hours.

California Board of Registered Nursing

2.25 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 2.25 contact hours for participating in this course.

District of Columbia Board of Nursing

2.2 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 2.20 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

2.25 HOURS


Provider #50-290 This activity is approved for 2.25 contact hours.

Florida Board of Nursing CE

2.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 2.00 contact hours for participating in this course.

American Nurses Credentialing Center

2.25 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 2.25 contact hours for participating in this course.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

2.25 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 2.25 continuing education hours for participating in this course. This activity is approved for 2.25 contact hours.

Georgia Board of Nursing

2.25 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 2.25 contact hours for participating in this course.

South Carolina Board of Nursing

2.25 HOURS


This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CE provider #50-290) CE Broker Course # 20-[Custom_Code]

Oregon Department of Human Services

2.25 HOURS


This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 2.25 contact hours.

National Association of Long Term Care Administrator Boards (RCAL)

2.25 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 2.25 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

National Association of Long Term Care Administrator Boards (NHA)

2.25 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 2.25 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
Hours type - NHA: Administrative Hours

West Virginia Board of Registered Nursing

2.25 HOURS


Course Details

Course Code: REL-SRC-0-LLTCH
Hours: 2.25
Type: Online Course
Content Expiration Date: 5/31/2020
Learning Objectives:
Describe how natural talents and personality factors influence leadership.
Explain how to hire the right employees and set the appropriate expectations.
Summarize how to coach effectively.
Illustrate techniques for turning a team into a community of caring.

Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Growing Natural Talents
A. Areas of Growth
B. Technology and Trends
C. Knowledge and Skills
D. Natural Talents
E. Personality Identification System
F. Galen Personality Classification System
G. New Terminology
H. Review
I. Summary
Section 3: Personality Factors and Strategies to Use Them
A. Personality in the Workplace
B. Personality Factor Exercise
C. Thumbnail Sketches of the Four Personality Factors
D. Relationship to the Job
E. The Cheerleader
F. The Captain
G. The Server
H. The Stabilizer
I. Compensating for a Lack of a Specific Talent
J. Strategy #1 & Strategy #2
K. Strategy #3
L. Strategy #4
M. Strategy #5
N. Impact on Leadership Style
O. Review
P. Summary
Section 4: Selecting for Excellence
A. Personality-Based Habits
B. Job Satisfaction Factors
C. Personality-Based Job Satisfaction Factors
D. Screening and Selection Techniques
E. Job Description
F. Reference and Background Checks
G. Performance-Focused Questioning
H. Peer-Guided Tour
I. Defining Outcomes
J. Performance Evaluations
K. Accept No Excuses
L. Review
M. Summary
Section 5: Coaching to Produce Excellence
A. Enabling Excellence
B. Coaching
C. Observation
D. Identification of Natural Talent
E. Motivation, Problem Identification, and Mutual Agreement
F. Personality and Motivation
G. Motivating to Correct Performance
H. Instruction
I. Discipline
J. Growth, Development, and Promotion
K. Review
L. Summary
Section 6: Building a Community that Enables Excellence
A. Going from Facility to Community
B. Teamwork
C. Conflict
D. Conflict Resolution
E. Stress
F. Identifying Stress
G. Stress Management Techniques
H. Negative Attitudes
I. The Workplace Should Be Fun
J. Never Give Up!
K. Review
L. Summary
Section 7: Conclusion
A. Summary
B. Course Contributors
C. Resources
D. References
E. Congratulations!

Staff Writer: Jennifer Moore, RN-BC, DNS-CT, CDP
Jennifer Moore, RN-BC, DNS-CT, CDP started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Director of Nursing Services – Certified, and a Certified Dementia Practitioner. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the manager of curriculum design for post-acute care for Relias. Within this position, her responsibility is to oversee the development of online training modules for the post-acute care industry. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, DNS-CT, CDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Jennifer W. Burks, R.N., M.S.N.
Jennifer W. Burks, R.N., M.S.N. earned her Bachelor of Science in Nursing from The University of Virginia in 1993, and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. She has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” Disclosure: Jennifer W. Burks, R.N., M.S.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Nurses; entry level Social Workers; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]