Course Code: REL-PS-0-PGSC
Type: Online Course
Content Expiration Date: 8/31/2019
Encourage your subordinates to work to their highest ability through a systematic process of evaluation, feedback, coaching, and reinforcement
Identify the six steps in analyzing and solving performance problems
Understand coaching as a valuable supervisory tool to solve performance problems
A. About This Course B. Learning Objectives C. Overview D. Purposes Of A Performance Appraisal E. An Overview Of The Process F. Continually Monitor Employee Performance G. Keep A Significant Incident Log H. Provide Timely And Frequent Feedback I. Complete the Annual Written Evaluation Form J. Common Rater Errors K. Conduct The Performance Appraisal Interview L. Performance Versus Conduct M. Analyzing And Solving Performance Problems N. Describe The Problem O. Determine If The Problem Is Important P. Analyze The Cause Of The Deficiency Q. Decide On A Course Of Action R. Implement The Selected Action S. Consequences Of Continued Poor Performance T. Coaching U. Case Studies: Employee Performance Problems V. Let's Review W. Summary X. About The Author Y. CONGRATULATIONS!
Ms. Geiman is ACA’s Online Training Administrator. She also serves as the Academy’s instructional curriculum developer. Ms. Geiman has more than 20 years of experience in developing training programs for criminal justice professionals, including lesson plans, multimedia training programs, and print and online courses. She has received numerous awards for both print curricula and comprehensive video programs on topics such as criminal and juvenile justice, medical and mental health, supervision, management, and law. She received her bachelor’s degree from the University of Maryland.
Disclosure: Diane Geiman has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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