Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Access to Healthcare A. Meet Donna B. What Does Access to Healthcare Mean? C. Disparities in Access D. Results of Poor Access E. Other Barriers F. Addressing Access to Healthcare G. Review H. Yuki’s Story I. Summary Section 3: Access to Primary Care A. Why Is Primary Care Important? B. Primary Care Shortages C. Addressing Access to Primary Care D. Review E. Jaryd’s Plan of Action F. Summary Section 4: Health Literacy A. What Is Health Literacy? B. Literacy Affects Health Outcomes C. Addressing Health Literacy D. Review E. How Can You Help Alejandro? F. Summary Section 5: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations!

Kris Ericson, PhD, is a behavioral health consultant with clients across the country. Her work includes serving as chief executive of The College for Behavioral Health Leadership, assisting states and health plans in the redesign and implementation of Medicaid programs, mentoring emerging leaders, technical writing, education and training, and event planning. Her 30+ year career in the field includes experiences as a clinician, administrator, advocate, and policy maker, and she is passionate about improving the healthcare system to ensure that all people have access to needed care. She participates in several professional societies to continually inform her work. Dr. Ericson completed her baccalaureate studies in psychology at Bethany College, KS. Her graduate studies were undertaken at The Pennsylvania State University resulting in a Master’s in community psychology and a PhD in public administration, with a concentration on health policy. Disclosure: Kris Ericson, BA, MPsSc, PhD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.