Improving the Patient Experience: A Scenario-Based Challenge
Hours: 1.00
Patient experience is rapidly becoming a driving force in healthcare. However, not all practices approach it the same way. In this module, we will explore the experiences of two very similar patients as they move through the continuum of care with two very different experiences.
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Course Description
Patient experience is rapidly becoming a driving force in healthcare. However, not all practices approach it the same way. In this module, we will explore the experiences of two very similar patients as they move through the continuum of care with two very different experiences.
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