Improving Employee Engagement in the Workplace
Certificates
Georgia Nursing Home Administrators Board
Course approved by the Georgia Nursing Home Administrators Board.
Provider # 50-290
This activity is approved for 1.00 contact hours.
Florida Board of Nursing Home Administrators
Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.
Tennessee Department of Health
Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 1.00 contact hours.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing CE Provider #: 50-290
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Nurses will receive 1.00 contact hours for participating in this course.
Georgia Board of Nursing
Georgia Board of Nursing CE Provider #: 50-290
Nurses will receive 1.00 contact hours for participating in this course.
SHRM Preferred Provider
This course is approved for 1.00 contact hours.
Human Resources Certification Institute
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Course Details
Describe three characteristics of engagement.
Explain three best practices for enhancing employee engagement and well-being.
Define three elements of a positive inner work life.
Illustrate three characteristics workers seek from senior leadership.
Identify three components of effective feedback.
Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Theories of Engagement A. What is Engagement? B. Psychological Presence Theory C. Confirmation D. Jobs Demands-Resource Model E. Review F. Summary Section 3: Engagement & Well-being A. Engagement B. Well-being C. Implications & Recommendations D. Review E. Summary Section 4: Engaging Knowledge Workers A. The Inner Lives of Knowledge Workers B. Inner Work Life Discoveries C. Implications & Recommendations D. Review E. Summary Section 5: Engaging Healthcare Workers A. Challenges B. Quality Leadership C. Measuring Healthcare Workers’ Engagement D. Research Findings E. Nurse Engagement F. Performance Support G. Well-being H. Learning Activity I. Review J. Summary Section 6: Attracting and Retaining Employees A. Retention-Engagement Relationship B. Attraction Factors C. Retention Factors D. Desires Versus Offerings E. Implications F. Management Recommendations G. Review H. Summary Section 7: Conclusion A. Summary B. Course Contributor C. References D. Congratulations
Susan Fee is a therapist, author, and national trainer. She delivers training to individuals and corporations on communication skills, conflict resolution, resiliency, motivation, and presentation skills as well as providing voice-overs for audiobooks, training videos and commercials. She’s the author of numerous magazine articles and books including, 101 Ways to Make Your Message Stick, 101 ideas & Insights About Resolving Conflict, The Manager’s Motivation Handbook, Circle of F.R.I.E.N.D.S. Facilitator’s Guide, and the college survival guide, My Roommate is Driving Me Crazy! Learn more by visiting www.susanfee.com. Disclosure: Susan Fee, M.Ed., LPCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: Administrators; entry level Human Resource Professional; Nurses; in the following settings: All Healthcare Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
