Reducing Health Disparities: A Culturally Sensitive Approach for Busy Primary Care Providers

Reducing Health Disparities: A Culturally Sensitive Approach for Busy Primary Care Providers 

Multiple studies have established that both medical faculty and students tend to resist training in how culture might influence care and patient outcomes. With only limited time available during patient encounters, practicing physicians, especially primary care physicians perhaps more than any other group, need concrete competencies they can apply in their everyday work. Primary care physicians often report feeling overwhelmed with time constraints. As such, this course has been constructed to offer a clear, concise, straightforward, and practical approach to reducing health disparities within primary care settings. The course will empower you to put your best foot forward with the people you serve. You will learn to recognize your own biases that may be hindering patient outcomes, as well as improve your communications with all people served.


Hours: 1.00


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-HHS-0-CH8
Hours: 1
Type: Online Course
Content Expiration Date: 6/30/2023
Learning Objectives:
Identify the most prevalent biases you may hold when seeing patients with certain characteristics.
Recognize at least two results of healthcare disparities in specific populations you serve.
Summarize one approach you can take to improve communication with and outcomes for patients you encounter.
Commit to reducing health disparities in your setting as part of a personalized approach to quality improvement.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Creating a Culture of Health A. Meet Dr. Sharpanuff B. What Is Meant by Culture? C. Why Study Health Disparities? D. Health Disparities E. Health Equity F. Creating Better Health for All G. Review H. Summary Section 3: What Is Cultural Competency? A. Meet Jerry B. Systems Disparities and Being Culturally-Sensitive C. Cultural Competency D. Cultural Humility E. Informal Cultural Practice F. Skills-Based Approaches G. Review H. Summary Section 4: Considerations for Busy Primary Care Clinicians A. Step 1 B. Step 2 C. Step 3 D. Step 4 E. Review F. Summary Section 5: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations! F. Exam

Staff Writer: Naju Madra, M.A.

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.

Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Leighton Y. Huey, M.D.
Leighton Y. Huey, M.D. is the Associate Dean for Community & Continuing Medical Education and the Birnbaum/Blum Professor of Psychiatry at the University of Connecticut School of Medicine. He previously was Associate Dean for Community & Continuing Medical Education, and prior to that, Chair of Psychiatry at the University of Connecticut. He also has served as Vice-Chair and Medical Director in Psychiatry at Dartmouth Medical School, as well as Medical Director in the Scripps Memorial system in La Jolla. He completed his residency at the University of California, San Diego, after which he joined the faculty there. He has a strong interest in health care reform and in the meaningful integration of behavioral health into physical health care. He is very interested in health care moving “upstream” to engage with communities in the social determinants of health. Disclosure: Leighton Y. Huey, M.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: General Staff; in the following settings: Acute Care Facility.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.