FQHC Retention

Hours: 1.50
# Course Code: REL-HHS-0-CH10

Turnover is a common problem at FQHCs, but successful FQHCs are adept at reducing turnover and increasing the likelihood that staff will want to stay at their organization. The main goal of this course is to focus on techniques that FQHCs can use to help with staff retention. In this course you will learn about the importance of recruiting when it comes to retention, as well as understanding the motivating factors that make staff leave or stay. Using interactive vignettes, you will practice your learning throughout this course so that you can apply your skills when you need them most in your own FQHC.

Course Description

Turnover is a common problem at FQHCs, but successful FQHCs are adept at reducing turnover and increasing the likelihood that staff will want to stay at their organization. The main goal of this course is to focus on techniques that FQHCs can use to help with staff retention. In this course you will learn about the importance of recruiting when it comes to retention, as well as understanding the motivating factors that make staff leave or stay. Using interactive vignettes, you will practice your learning throughout this course so that you can apply your skills when you need them most in your own FQHC.

Certificates

Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-HHS-0-CH10

Hours: 1.5

Type: Online Course

Content Expiration Date: 5/31/2023

Learning Objectives:
Define recruiting for retention.
Cite three reasons for staff turnover at Health Centers.
Describe three strategies for how you can retain staff at Health Centers.

Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Retention Begins with Recruiting C. Meet Jena D. Fully Staffed Health Centers Are Vital E. The Problem with Vacancies F. Retention Planning G. Review H. Summary Section 3: Understanding Why Staff Leave A. Top Five Work-Related Problems B. Preventable vs. Non-Preventable Departures C. Preventable Departures D. Review E. Summary Section 4: Understanding Why Staff Stay A. Meet Ann B. What Are Your Reasons? C. Continuously Matched Missions D. Quick Check E. Organizational Ownership F. Great Communications G. Review H. Summary Section 5: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations!

Staff Writer: Naju Madra, M.A.

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.
Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

Instructor: David P. Wagner, M.H.C.M.

David P. Wagner, M.H.C.M. is a fiscal and administrative specialist for HRSA in the Operational Site Visit Review process, as well as a provider of technical assistance to Health Centers through his own firm FQHC Consultants, Inc. Mr. Wagner has his Master's degree in Health Care Management. He brings with him a wealth of experience in all areas of Health Center operations, including clinical operations, finance, billing and collections, governance, administration, quality improvement, strategic planning, service coordination, as well as contracting and direct provision. Mr. Wagner has over 30 years of experience in operations of Health Centers including presenting on numerous topics for state and national primary care associations, thereby assisting Health Centers in remaining compliant with program requirements and sustaining operations. Disclosure: David P. Wagner, M.H.C.M. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

Target Audience:
The target audience for this course is: General Staff; in the following settings: Acute Care Facility.

Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.

FQHC Retention

$ 19.95 $19.95 $19.95

$ 19.95 $19.95

$19.95