Section 1: Introduction A. About This Course B. Learning Objectives Section 2: The Importance of Health Centers in the United States A. Meet Ms. Jones B. Why Health Centers Exist C. Benefits of Health Centers for the Community D. How Do Health Centers Work Exactly? E. Quality Delivery of Care F. Benefits of Being a Health Center G. Review H. Summary Section 3: Requirements to Become and Remain a Health Center A. Legislative Authority B. 19 Program Requirements C. Site Visits D. #1: Need E. #2: Required and Additional Services F. Let’s Learn! G. Specialty Services H. #3: Staffing Requirement I. Additional Program Requirements J. More about Sliding Fee Discounts K. #9: Key Management Staff L. Additional Management and Finance Requirements M. Governance N. Review O. Summary Section 4: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations!
Instructor: David P. Wagner, M.H.C.M.
Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.
In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
David P. Wagner, M.H.C.M. is a fiscal and administrative specialist for HRSA in the Operational Site Visit Review process, as well as a provider of technical assistance to Health Centers through his own firm FQHC Consultants, Inc. Mr. Wagner has his Master's degree in Health Care Management. He brings with him a wealth of experience in all areas of Health Center operations, including clinical operations, finance, billing and collections, governance, administration, quality improvement, strategic planning, service coordination, as well as contracting and direct provision. Mr. Wagner has over 30 years of experience in operations of Health Centers including presenting on numerous topics for state and national primary care associations, thereby assisting Health Centers in remaining compliant with program requirements and sustaining operations. Disclosure: David P. Wagner, M.H.C.M. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.