Care Management to Increase Access and Decrease Readmissions

 

In the United States, it is estimated that about fifty percent of adults have at least one chronic condition (Centers for Disease Control, 2016). This course will look at a two-part problem faced with providing care for this population. Some of these chronic conditions can be prevented or controlled in a better way. However, some payment systems have not allowed providers to profit from managing chronic conditions. Today primary care providers have the ability to better manage patients with chronic health conditions by utilizing care management. Studies have shown that care management is effective in managing chronic health conditions (Eggington et al., 2012). Care management is also effective at managing those who have recently been discharged from the hospital. This course was written to inform you about using the care management model in the ambulatory care setting to increase a patient’s access to providers and decrease hospital visits, including readmission.

$19.95

Hours: 1.00
REL-PI-0-P4PC3

Certificates

Certificates provided by accrediting body (19 Match)

Tennessee Department of Health

1.0 HOURS


Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 1.00 contact hours.

Georgia Nursing Home Administrators Board

1.0 HOURS


Course approved by the Georgia Nursing Home Administrators Board.
Provider # 50-290
This activity is approved for 1.00 contact hours.

Commission for Case Manager Certification

1.0 HOURS


This activity is approved for 1.00 contact hours.

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

California Nursing Home Administrator Program - P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) as a Patient Care/Aging ("P" credit) course. Provider # CEP 1701; Course Approval # 1701001-5968/P. This activity is approved for 1.00 contact hours.

Association of Social Work Boards

1.0 HOURS


Relias Learning, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias Learning, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2018-2/10/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is Text-based.

Social workers participating in this course will receive 1.00 Clinical continuing education clock hours.

Missouri Health Care Association

1.0 HOURS


This on-line activity has been approved for 1.00 Patient Care Hour(s) toward the Missouri continuing education requirement for nursing home administrators. Relias Learning, LLC offers courses approved by the Missouri Health Care Association, an approved training agency, TA-002-917, by the Missouri Board of Nursing Home Administrators. This activity is approved for 1.00 contact hours.

California Board of Registered Nursing

1.0 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.00 contact hours for participating in this course.

District of Columbia Board of Nursing

1.0 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.0 HOURS


Provider #50-290 This activity is approved for 1.00 contact hours.

Florida Board of Nursing CE

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.0 HOURS


Relias Learning, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.00 contact hours for participating in this course.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.0 HOURS


Relias Learning, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.

Georgia Board of Nursing

1.0 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Oregon Department of Human Services

1.0 HOURS


This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 1.00 contact hours.

Residential Care Facilities for the Elderly (Administrator Training)

1.0 HOURS


Relias Learning, LLC is approved by the California Department of Social Services as a Continuing Education Training Program Vendor to provide Continuing Education training courses to administrators of residential care facilities for the elderly.
Vendor / provider # 2000224-740-2; Approval # 224-0149-29835. This activity is approved by the California Department of Social Services for 1.00 contact hours.

National Association of Long Term Care Administrator Boards (RCAL)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: cecomments@nabweb.org

National Association of Long Term Care Administrator Boards (NHA)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: cecomments@nabweb.org
Hours type - NHA: Resident Care Hours

Commission for Case Manager Certification

1.0 HOURS


This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-PI-0-P4PC3
Hours: 1
Type: Online Course
Content Expiration Date: 11/30/2019
Learning Objectives:
Define care management and how it relates to ambulatory care.
State ways that care management increases access to healthcare providers.
Discuss how care management decreases hospital readmissions.
Identify strategies for creating a successful care management program.

Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: What is Care Management?
A. Meet Mrs. Reilly
B. Care Management
C. Beneficiaries of Care Management
D. Care Manager Qualifications
E. Review
F. Summary
Section 3: How Does Care Management Increase Access to Healthcare Providers?
A. Frequent Follow-up Care
B. Continuity of Care
C. Review
D. Appointment Scheduling
E. 24/7 Access
F. Review
G. Summary
Section 4: How Does Care Management Decrease Hospital Visits Including Readmissions?
A. Avoidable Hospital Visits
B. Identify High-risk patients
C. Review
D. Promote and Support Self-Management
E. Review
F. Transitional Care Management
G. Advanced care planning
H. Identify Patients for Palliative and Hospice Care
I. Summary
Section 5: What Does a Successful Care Management Program Include?
A. Clearly Defined Duties of the Care Manager
B. A Comprehensive Care Plan
C. Use an Electronic Medical Record
D. Incorporate the Care Manager into the Healthcare Team
E. Review
F. Summary
Section 6: Conclusion
A. Summary
B. Congratulations!
C. Course Contributor
D. Resources
E. References

Instructor: Alisa Brewer, BSN, RN
Alisa Brewer, BSN, RN, has worked in ambulatory care, acute care, and occupational health with her most recent position as clinical coordinator in primary care. As clinical coordinator, she was responsible for quality improvement, care coordination and education, clinical staff training and compliance, and overall safety of the clinic. She also participated in patient-centered medical home (PCMH) and other healthcare improvement initiatives. Additionally, she has experience in hospital-affiliated urgent care where she provided patient care utilizing quality improvement measures, served as nurse preceptor, and nurse IT liaison. Alisa currently works at Relias Learning where she serves as content writer and subject matter expert for various healthcare topics. Disclosure: Alisa Brewer, BSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: intermediate and advanced level Case Managers; intermediate and advanced level Nurses; intermediate and advanced level Social Workers; in the following settings: All Healthcare Settings.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
Accommodations
If you require special accommodations to complete this module, please contact Relias Learning Customer Support by calling (800) 381-2321 or emailing support@reliaslearning.com