Investigating Employee Incidents

 

The U.S. Bureau of Labor Statistics (BLS) reported that in 2015 more than a dozen workers died every day in American workplaces (BLS, 2016a). What’s more, within the same year, more than 1 million Americans suffered serious workplace injury (BLS, 2016b). Some of us have seen reality shows that feature difficult jobs, such as mining, construction, and manufacturing that are obviously going to involve hazardous conditions from time to time. But consider this for a moment: According to the BLS, the overall rate of incident or injury is higher in U.S. healthcare organizations than in mining, construction, or manufacturing (BLS, 2016a). Why do you suppose that is true? In this course, you will take a closer look at the story behind the statistics. The key to reducing incidents and injuries in your organization is to prevent incidents from happening. To prevent incidents, you must understand what causes them. The investigation of every incident reveals the ways the incident could have been prevented. The application of this information to the workplace allows you to prevent future incidents. This course will also help you to understand the significant role you play in incident investigation and, ultimately, prevention.

$20.00

Hours: 1.00
REL-SRC-0-IEI

Certificates

Certificates provided by accrediting body (15 Match)

California Board of Registered Nursing

1.0 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.00 contact hours for participating in this course.

District of Columbia Board of Nursing

1.0 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Nursing

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.0 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.00 contact hours for participating in this course.

Georgia Board of Nursing

1.0 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Georgia Nursing Home Administrators Board

1.0 HOURS


Course approved by the Georgia Nursing Home Administrators Board.
Provider # 50-290
This activity is approved for 1.00 contact hours.

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

California Nursing Home Administrator Program - non-P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701001-6191. This activity is approved for 1.00 contact hours.

South Carolina Board of Nursing

1.0 HOURS


This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CE provider #50-290) CE Broker Course # 20-[Custom_Code]

Tennessee Department of Health

1.0 HOURS


Learning activity approved by the Tennessee Department of Health, Bureau of Health Licensure and Regulation as continuing education for Residential Homes for the Aged and Assisted Care Living Facility administrators. This activity is approved for 1.00 contact hours.

Missouri Health Care Association

1.0 HOURS


This on-line activity has been approved for 1.00 Patient Care Hour(s) toward the Missouri continuing education requirement for nursing home administrators. Relias LLC offers courses approved by the Missouri Health Care Association, an approved training agency, TA-002-919, by the Missouri Board of Nursing Home Administrators. This activity is approved for 1.00 contact hours.

National Association of Long Term Care Administrator Boards (RCAL)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

National Association of Long Term Care Administrator Boards (NHA)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
Hours type - NHA: Administrative Hours

Oregon Department of Human Services

1.0 HOURS


This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 1.00 contact hours.

West Virginia Board of Registered Nursing

1.0 HOURS


Course Details

Course Code: REL-SRC-0-IEI
Hours: 1
Type: Online Course
Content Expiration Date: 6/30/2020
Learning Objectives:
Describe the importance of workplace safety.
Relate the importance of timely, accurate, and through incident investigations to the identification of issues for staff education and the prevention future incidents.
Describe the process of incident investigation.

Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: The Story Behind the Statistics A. Meet April, Lisa, and Sarah B. How Often Do Incidents Occur in Care Organizations? C. High Hazard Workplaces D. Cost of Caring E. Taking Incidents Seriously F. Why Incident Prevention Is Important G. Root Cause H. Near Miss I. What Does OSHA Do? J. Review K. Summary Section 3: Investigating Incidents: Why, When, Who, and How? A. Why Should Incidents Be Investigated? B. When Should Incidents Be Investigated? C. Who Should Investigate Incidents? D. How Should Incidents Be Investigated? E. Finding Root Causes, Not Blame F. Review G. Summary Section 4: The Steps to Investigating an Incident A. Investigating an Incident B. Gail’s Incident C. Preserve and Document the Incident Scene D. Gail’s Incident E. Review F. Collect Information G. Interview Questions H. Gail’s Incident I. Review J. Determine the Root Cause(s) K. Five Whys L. Gail’s Incident M. Review N. Implement Corrective Actions O. Developing Recommendations P. Implementation Q. Gail’s Incident R. Review S. Summary Section 5: Conclusion A. Course Contributors B. Resources C. References D. Congratulations!

Instructor: Denton C. Hartman, MS, NHA (retired)
Denton C. Hartman, MS, NHA, served as a long-term care corporate trainer and Director of Staff Development at a retirement community in PA that employed over 600 staff. Additionally, he served as chairman of the Safety Committee there for over ten years. Mr. Hartman is a retired licensed Nursing Home Administrator, holding a BS in Education, an MS in Administration of Residential Programs. He has many years of experience developing staff from all disciplines in healthcare settings. Mr. Hartman currently serves as an instructor of adult education at Hagerstown Community College. Disclosure: Denton C. Hartman, MS, NHA (retired) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Administrators; entry and intermediate level Nurses; entry level Dietitians; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.