Relias,LLC is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #18-502RA.
This activity approved for 2.50 CMC contact hours
This activity is approved for 2.50 contact hours.
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: The Importance of Self-Advocacy
A. The Navigator
B. Self-Advocacy: A Cornerstone of Recovery
C. Why Is Self-Advocacy Essential for Mental Health Consumers?
D. What is Consumer Action?
E. Consumer Providers as Advocates
F. Let’s Review
Section 3: Learning to Advocate for Self
A. The Philosophy of Empowerment
B. Knowledge Is the Key
C. The Internet as an Advocacy Research Tool
D. National Advocacy Online
E. Consumer Advocates and Legal Rights
F. You Have Rights at the Federal Level
G. Let’s Review
Section 4: Responding to Obstacles
A. Teaching Empowering Responses to Obstacles
B. Scenario: Michelle’s Meds
C. Passive Response
D. Aggressive Response
E. Being Assertive: A Constructive Attitude
F. The First Step toward Assertiveness
G. Let's Practice!
H. Telling Your Story
Section 5: Teaching Problem-Solving Strategies
A. Problem-Solving Strategies
B. 1. Breaking Down the Problem
C. 2. Developing a Solution
D. 3.Strategic Planning
E. 4. Deciding on an Action Plan
F. Advanced Directives
G. Let’s Review
Section 6: Advocating Through Communication
A. Communication Strategies to Advance Self-Advocacy
B. Preparing for a Face-to-Face Meeting
C. Holding a Successful Meeting
D. Negotiation Skills
E. Self-Advocacy on the Telephone
F. Self-Advocacy in Writing
G. Let’s Review
Section 7: Conclusion
C. Course Contributors
Ms. Baptista is an MFT and CPRP with 23 years of experience in mental health, 20 years of experience in training and supervision, and 17 years of experience in program management. Ms. Baptista has been instrumental in developing and conducting training specific to psychiatric rehabilitation and recovery-oriented practice. Disclosure: Marianne Baptista, MA, MFT, CPRP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Instructor: Stacy Smith, LPC-S, CS-I, LCAS, NCC
Stacy Smith, LPC-S, CS-I, LCAS, NCC has a Master’s in Counselor Education, with a focus in Agency and Community Counseling. She has over 15 years of experience working with adults with severe and persistent mental illness in inpatient and community settings, for county, state and non-profit agencies. She has served as the Quality Improvement and Training Director for a non-profit community mental health provider, and has experience completing fidelity evaluations on evidence based practices, and providing training and technical assistance to providers, state agencies and MCOs. Disclosure: Stacy Smith, LPC-S, CS-I, LCAS, NCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Joseph Murphy, Ph.D.
Dr. Joseph Murphy, Ph.D. is a Clinical and Research Psychologist who has extensive clinical and administrative expertise working in the field of Behavioral healthcare at the county and state levels in California, Maryland, Pennsylvania and North Carolina. He has served as a Federal contractor in Behavioral Health. His work supported research at the National Institutes of Health, Bethesda, the Military Operational Medicine Psychological Research Program at Ft. Detrick, and the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury, Silver Spring, MD. For nine years he was the Director of State Operated Mental Health programs for At-Risk youth in Butner, North Carolina. He developed a number of webinars and a Peer Training course in Older Adult Behavioral Health Literacy for the Pennsylvania Department of Public Welfare, and National Libraries of Medicine. He served as Director of a Wellness and Recovery program in Gaithersburg, MD. Disclosure: Joseph Murphy, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.