Professionalism in the Workplace for Canada

Professionalism in the Workplace for Canada 

Imagine you are a family member who is admitting a loved one to a long-term care home or retirement community. Admitting a loved one can be quite difficult emotionally. You need to know that you are making the right decision and that your loved one will be receiving the proper care and attention. How do you know you can trust the staff members to properly care for your loved one? Do the organization and its staff members make a positive first impression? Take a moment and think about your expectations for doctors, Directors of Care, and other professionals. How do they look, talk, and behave? What assumptions do you make when people in these positions do not meet your expectations? Professionalism is an entire package comprised of several important elements, such as how you dress, speak, and act towards your residents and co-workers. Professionalism in the workplace involves your physical appearance, personal hygiene, respect, and a positive attitude. Family members need to feel confident that you are a professional and that they can entrust their loved one to your care. It is important to know how to be professional in the workplace and why professionalism is important to the success of your organization.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-CAN-SRC-0-PWC
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2022
Learning Objectives:
Identify two components of professionalism in the workplace.
Describe steps you can take to portray professionalism in the workplace.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Components of Professionalism A. Physical Appearance and Dress B. Personal Hygiene C. Respect for Your Workplace D. Maintaining and Portraying a Positive Attitude E. Mary’s Father F. Review Section 3: Conclusion A. Summary B. Course Contributor C. References D. Congratulations!

Instructor: Lynda Welch, RN

Lynda Welch is a registered nurse with an extensive career history in long-term care management. She provides general administrative and clinical nursing consultative services to staff in long-term care homes. Lynda is also a legal nurse consultant. Her understanding of operational and clinical issues related to long term care, combined with her ability to read and interpret government standards and legislation, provides plaintiff, defense and labour lawyers with an objective, evidence-based opinion related to relevant standards of care.

Disclosure: Lynda Welch, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level General Staff; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.