Aggressive Residents for Canada

Aggressive Residents for Canada 

Some residents in long-term care homes may exhibit responsive behaviours that cause harm or threaten to harm staff members, themselves, or others. Responsive behaviours represent how a resident’s actions, words, and gestures are a response to something important about their personal, social, or physical environment. Aggressive behaviours, which are a type of responsive behaviour, occur when residents act in a combative, hostile, or harmful way toward others. Aggressive behaviours can put the health and safety of the people around them at risk (Murray Alzheimer Research and Education Program, n.d.). Some acts of resident aggression occur unexpectedly, while others occur following a pattern of actions or events. An aggressive resident may first become agitated, annoyed, uneasy, or uncomfortable, and then engage in particular behaviours that precede an act of aggression. Additionally, you will learn which residents are likely to become aggressive and the triggers that can cause this behaviour. Finally, you will learn the basic approaches and interventions to deal with and protect yourself and others from aggressive residents.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-CAN-SRC-0-ARC
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2022
Learning Objectives:
Define a responsive behaviour.
Identify residents who may become aggressive.
Recall the three most common triggers that can cause a resident to become aggressive.
List approaches to deal with and protect yourself and others from aggressive residents.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Aggressive Residents A. Aggressive Residents B. Assessment and Identifying Triggers C. Identifying Aggressive Residents D. Approaches to Reduce Agitation E. Interventions for Resident Aggression F. Review Section 3: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations

Instructor: Lynda Welch, RN

Lynda Welch is a registered nurse with an extensive career history in long-term care management. She provides general administrative and clinical nursing consultative services to staff in long-term care homes. Lynda is also a legal nurse consultant. Her understanding of operational and clinical issues related to long term care, combined with her ability to read and interpret government standards and legislation, provides plaintiff, defense and labour lawyers with an objective, evidence-based opinion related to relevant standards of care.

Disclosure: Lynda Welch, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level General Staff; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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