The goal of this course is to provide learners with practical information on how they can meet the 2017 National Committee for Quality Assurance (NCQA) standards. In this module, you will learn about the 6th concepts of the Patient-Centered Medical Home (PCMH) model called Performance Measurement and Quality Improvement. To demonstrate the concept of Performance Measurement and Quality Improvement your practice will need to demonstrate competency in 3 areas. This module will go into detail about the core and elective criteria required to satisfy the competencies for each concept and achieve PCMH recognition. *The Change Concepts for Practice Transformation is a framework developed by Qualis Health, in partnership with the MacColl Center for Health Care Innovation and with the support of The Commonwealth Fund for The Safety Net Medical Home Initiative This course does not require prior knowledge of the Patient Centered Medical Home Model and is designed for all levels of staff at health centers, from those working at the front desk, to those managing clinical processes. Through the use of interactive lessons experience gained around implementation of the change concepts you will be able to stimulate your own ideas for implementation or adaptation of these concepts at your organization.