Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Concept Overview A. Model of Care B. Concepts C. Team-Based Care and Practice Organization D. Why Team-Based Care? E. Drawbacks F. Review G. Summary Section 3: Competency A A. Description B. Criterion 1: Leader C. Criterion 1 in Practice D. PCMH Implementation Staff E. Criterion 2: Structure and Responsibilities F. Criterion 2 in Practice G. Enhanced Roles H. Criterion 3: Collaborative Activities I. Criterion 3 in Practice J. Criterion 4: Patient Involvement K. Criterion 4 in Practice L. Criterion 5: Electronic Health Record M. Criterion 5 in Practice N. Review O. Summary Section 4: Competency B A. Description B. Criterion 6: Team Meetings C. Criterion 6 in Practice D. Criterion 7: Staff Involvement in Quality Improvement and Performance E. Criterion 7 in Practice F. Criterion 8: Behavioral Health G. Criterion 8 in Practice H. Review I. Summary Section 5: Competency C A. Description B. Criterion 9: Educate Patients about PCMH C. Criterion 9 in Practice D. Review E. Summary Section 6: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations! F. Exam
Elizabeth Kellerman MSN, RN started in nursing in 2007 after graduating from Samuel Merritt University in Oakland, California. While working in a critical care unit at Sutter Mills-Peninsula Hospital she earned her CCRN and TNCC. Her experience and knowledge led her to nursing education where she taught at a community college while working to receive her Master's in Nurse Education at Western Carolina University. As a nursing instructor, she spent time in many types of care settings including medical-surgical inpatient and community living centers. Her passion for education and training has most recently led her to a position as subject matter expert and content writer for Relias. Disclosure: Elizabeth Kellerman, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.