The goal of this course is to provide learners with practical information on how they can meet the 2017 National Committee for Quality Assurance (NCQA) standards. In this module, you will learn about the first concept of Patient-Centered Medical Home (PCMH) team-based care and practice organization. To demonstrate the concept of team-based care and practice organization, your organization will need to demonstrate 3 competencies. Further, this module will go into detail about the core and elective criteria needed to satisfy the competencies for this concept. Finally, you will learn tips and examples of this concept in action.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Concept Overview A. Model of Care B. Concepts C. Team-Based Care and Practice Organization D. Why Team-Based Care? E. Drawbacks F. Review G. Summary Section 3: Competency A A. Description B. Criterion 1: Leader C. Criterion 1 in Practice D. PCMH Implementation Staff E. Criterion 2: Structure and Responsibilities F. Criterion 2 in Practice G. Enhanced Roles H. Criterion 3: Collaborative Activities I. Criterion 3 in Practice J. Criterion 4: Patient Involvement K. Criterion 4 in Practice L. Criterion 5: Electronic Health Record M. Criterion 5 in Practice N. Review O. Summary Section 4: Competency B A. Description B. Criterion 6: Team Meetings C. Criterion 6 in Practice D. Criterion 7: Staff Involvement in Quality Improvement and Performance E. Criterion 7 in Practice F. Criterion 8: Behavioral Health G. Criterion 8 in Practice H. Review I. Summary Section 5: Competency C A. Description B. Criterion 9: Educate Patients about PCMH C. Criterion 9 in Practice D. Review E. Summary Section 6: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations! F. Exam
Elizabeth Kellerman, MSN, RN worked as a critical care nurse in an Intensive Care Unit of a community hospital and that experience provided significant training in caring for older adults. Her experience and knowledge led her to nursing education where she taught at a community college as she received her Master's in Nurse Education at Western Carolina University. As a nursing instructor, she spent time in many types of care settings including medical-surgical inpatient and community living centers. Her passion for education and training has most recently led her to a position as Subject Matter Expert and Content Writer for Relias. She is currently developing her medical writing skills through the University of California San Diego's medical writing program. Disclosure: Elizabeth Kellerman, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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