Patient Centered Medical Home (PCMH) is a model of care for primary care providers. This model has been around for many years and has evolved to define care that is patient-centered, comprehensive, coordinated, accessible, affordable, and high quality. In this module, you will learn about PCMH including its benefits, along with the process of PCMH transformation. This module will also reflect the National Council for Quality Assurance (NQSA) 2017 changes to the PCMH recognition process.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: PCMH A. Model of Care B. Eligibility C. Medical Neighborhood D. Tangled System E. Characteristics F. Ms. Coates G. Triple Aim H. Quality I. Costs J. Patient Experiences and Staff Satisfaction K. Triple Aim Interaction L. Benefits of PCMH M. Benefits to Providers and Practices N. Review O. Summary Section 3: 2017 Changes A. So Why the Change? B. The 3 C’s C. Concepts D. Ms. Coates E. Core Criteria and Elective Criteria F. Example of Concept, Competency, and Criteria G. Criteria Interaction H. Distinction I. Review J. Summary Section 4: Implementation A. Designing a Team B. Resources C. Recognition Process D. Review E. Summary Section 5: Challenges A. Considerations B. Staff Involvement C. Staff Feedback D. Review E. Summary Section 6: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations!
Elizabeth Kellerman, MSN, RN worked as a critical care nurse in an Intensive Care Unit of a community hospital and that experience provided significant training in caring for older adults. Her experience and knowledge led her to nursing education where she taught at a community college as she received her Master's in Nurse Education at Western Carolina University. As a nursing instructor, she spent time in many types of care settings including medical-surgical inpatient and community living centers. Her passion for education and training has most recently led her to a position as Subject Matter Expert and Curriculum Designer for Relias. Disclosure: Elizabeth Kellerman, MSN, RN discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
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