Patient Centered Medical Home: Transformation and Recognition

Patient Centered Medical Home: Transformation and Recognition 

Patient Centered Medical Home (PCMH) is a model of care for primary care providers. This model has been around for many years and has evolved to define care that is patient-centered, comprehensive, coordinated, accessible, affordable, and high quality. In this module, you will learn about PCMH including its benefits, along with the process of PCMH transformation. This module will also reflect the National Council for Quality Assurance (NQSA) 2017 changes to the PCMH recognition process.


Hours: 2.00


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-CH-0-PCMH1
Hours: 2
Type: Online Course
Content Expiration Date: 7/31/2023
Learning Objectives:
Define Patient-Centered Medical Home (PCMH).
Identify the 6 concepts of PCMH.
Describe the benefits of PCMH.
Identify changes to PCMH in 2017.
Identify steps in transformation towards PCMH.
Identify ways to help with PCMH transformation.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: PCMH A. Model of Care B. Eligibility C. Medical Neighborhood D. Tangled System E. Characteristics F. Ms. Coates G. Triple Aim H. Quality I. Costs J. Patient Experiences and Staff Satisfaction K. Triple Aim Interaction L. Benefits of PCMH M. Benefits to Providers and Practices N. Review O. Summary Section 3: 2017 Changes A. So Why the Change? B. The 3 C’s C. Concepts D. Ms. Coates E. Core Criteria and Elective Criteria F. Example of Concept, Competency, and Criteria G. Criteria Interaction H. Distinction I. Review J. Summary Section 4: Implementation A. Designing a Team B. Resources C. Recognition Process D. Review E. Summary Section 5: Challenges A. Considerations B. Staff Involvement C. Staff Feedback D. Review E. Summary Section 6: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations!

Instructor: Elizabeth Kellerman, MSN, RN
Elizabeth Kellerman MSN, RN started in nursing in 2007 after graduating from Samuel Merritt University in Oakland, California. While working in a critical care unit at Sutter Mills-Peninsula Hospital she earned her CCRN and TNCC. Her experience and knowledge led her to nursing education where she taught at a community college while working to receive her Master's in Nurse Education at Western Carolina University. As a nursing instructor, she spent time in many types of care settings including medical-surgical inpatient and community living centers. Her passion for education and training has most recently led her to a position as subject matter expert and content writer for Relias. Disclosure: Elizabeth Kellerman, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Advanced, Entry, Intermediate level General Staff; in the following settings: Acute Care Facility.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.