Writing Effective Incident Reports

Writing Effective Incident Reports 

This course will guide you through understanding best practices in incident report writing. It will assist you in understanding how those practices help protect the health and safety of the person you support, while at the same time protecting you. In this course, you will identify factors that affect the quality of incident reports and investigate elements that affect memory and recall. You will focus on reducing factors that negatively impact the completeness and accuracy of incident reports. Demonstrating your understanding of the guidelines taught in this course will ensure your documentation adheres to legal, ethical, and programmatic standards. While completing this course, you will review incident report notes and apply what you have learned to identify unclear, subjective, and ungrammatical elements within the notes. This course is intended for direct support professionals.

$25.00

Hours: 1.50
REL-IDD-OADSP-WEIR

Certificates

Certificates provided by accrediting body (6 Match)

National Alliance for Direct Support Professionals

1.5 HOURS


This activity is approved for 1.50 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)

1.5 HOURS


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.50 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CE1832208

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)

1.5 HOURS


California Department of Social Services Adult Residential Facilities

1.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Program Vendor to provide Continuing Education training courses to administrators of Adult Residential Facilities.

Vendor/Provider # : 2000224-735-2
Approval # 224-0148-29887

This activity is approved by the California Department of Social Services for 1.00 contact hours.

California Department of Social Services Short-Term Residential Therapeutic Program

1.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Program Vendor to provide Short-Term Residential Therapeutic Program Continuing Education training courses.

Vendor/Provider # : 2000224-733-2
Approval # 224-0148-29884

This activity is approved by the California Department of Social Services for 1.00 contact hours.

California Department of Social Services Group Homes

1.0 HOURS


Relias, LLC is approved by the California Department of Social Services as a Continuing Education Program Vendor to provide Continuing Education training courses to administrators of Group Homes.

Vendor/Provider # : 2000224-730-2
Approval # 224-0148-29888

This activity is approved by the California Department of Social Services for 1.00 contact hours.

Course Details

Course Code: REL-IDD-OADSP-WEIR
Hours: 1.5
Type: Online Course
Content Expiration Date: 1/31/2023
Learning Objectives:
Describe why incident reporting is important and the process of creating an incident report.
List and demonstrate the three key components of an effective incident report.
Name common elements that affect the quality of incident reports.

Outline:
Section 1. Introduction A. About This Course B. Learning Objectives Section 2: The Important Process of Incident Reporting A. An Incident Gone Bad B. What is Incident Reporting and Why is It Important? C. The Incident Reporting Process D. Reporting a Crime or Suspected Crime E. Maintaining Records of Incidents to Track Trends and Patterns F. The Need to Prioritize Efforts G. Incident Reporting Protects the Health and Safety of People Served H. Incident Reporting Protects the Agency and You I. Section Summary Section 3: Key Ingredients of a Good Incident Report A. The Three C’s of a Great Incident Report B. Who Is Involved C. The Body of Your Incident Report: What Happened D. What Happened Prior to the Incident? E. What Happened During the Incident? F. What Happened Following the Incident? G. When and Where H. What’s Wrong with This Report? I. Statements Provided By Others J. Attachments K. Key Questions L. Summary Section 4: Best Practices for Writing Incident Reports A. Best Practices B. Drop the Jargon: Use Common Terms and People-First Language C. Anthony’s Report D. Objectivity vs. Subjectivity E. To Share or Not to Share: Your Opinions and Assumptions F. Bob and Tom’s Fight G. Confidentiality and Ethical Practice H. Judy’s Report I. Using a Form to Gather and Organize Incident Information J. Summary Section 5: Common Mistakes Made In Incident Reports A. Faulty Memory B. Not Clear and Concise: Provide the Right Type and Right Amount of Detail C. Clear and Concise vs. Vague or Wordy D. The Importance of Correct Grammar E. Whodunit: Using the Active Voice F. Use the Active Voice G. Using Automated Systems to Help Write Incident Reports H. Review I. Summary Section 6: Conclusion A. Summary B. References C. Congratulations D. Exam

Instructor: Deb Easley, M.S.
Deb Easley, M.S. is the Training Coordinator for Living Arrangements for the Developmentally Disabled, Inc. (LADD, Inc.) in Cincinnati, Ohio where she has worked for the past 18 years. Deb is one of the founding members of DSPATHS Credentialing Program and Ohio Alliance of Direct Support Professionals (OADSP). Her experience with DSPATHS includes being a Regional Manager, Instructor, Skill Mentor, Regional Coordinator, Regional Financial Administrator, Statewide Operations Administrator, and Curriculum Writer. Deb holds a Master of Science degree in Health Planning and Management and a Bachelor of Science degree in Education. Deb has personal and professional experience with the social and health issues encountered by people with disabilities and their families. Disclosure: Deb Easley, M.S. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Nellie Galindo, MSW, MSPH
Nellie Galindo received her Masters of Social Work and Masters of Science in Public Health from the University of North Carolina at Chapel Hill. She has worked with individuals with disabilities in several different settings, including working as a direct service provider for individuals with mental illness and leading a youth program for young adults with disabilities. She has facilitated and created trainings for individuals with intellectual and developmental disabilities in the areas of self-advocacy, healthy relationships, sexual health education, and violence and abuse prevention. Mrs. Galindo has worked in state government assisting individuals with disabilities obtain accessible health information in their communities, as well as utilizing the Americans with Disabilities Act to ensure equal access to healthcare services. Disclosure: Nellie Galindo, MSW, MSPH has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level Direct Support Professionals; Entry level General Staff; in the following settings: Intellectual Developmental Disabilities.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.