Compassion Fatigue and Satisfaction

Compassion Fatigue and Satisfaction 

Self-care should be a top priority in all trauma-informed care initiatives. Working in behavioral health and human services can cause a significant amount of mental and physical stress, lead to burnout and compassion fatigue, and expose individuals to vicarious trauma. Consequently, working in a trauma-informed way requires constant focus, self-awareness, and positive energy. Accomplishing this requires that a trauma-informed approach prioritizes an organization taking care of employees, coworkers taking care of each other, and finally caring for yourself. Join this webinar to learn about compassion fatigue, secondary traumatic stress, vicarious trauma, and burnout. You will also discover the need for all staff members to prioritize self-care. You will then discern the steps you can take to move from compassion fatigue to compassion satisfaction and how to focus on self-care to strengthen the quality of the services you provide.


Hours: 1.00


Certificates provided by accrediting body (1 Match)

Illinois Alcohol and Drug Abuse Professional Certification Association


Categories Counselor I or II, Preventionist I or II, CARS I or II, CODP I or II or II, PCGC II, CCJP II, CAAP I, CRSS I or II, CPRS I or II, MAATP I or II, RDDP, NCRS II, CFPP II, CVSS II
This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-HHS-0-C-TIC3
Hours: 1
Type: Online Course
Content Expiration Date: 3/31/2020
Learning Objectives:
Define compassion fatigue, secondary traumatic stress, vicarious trauma, and burnout.
Describe the importance of practicing self-care.
Identify at least three ways in which you can practice self-care.
Conduct a self-assessment of your work well-being.

Section 1: Introduction A. Presenter Introductions B. Webinar Overview Section 2: Workforce Concerns A. Staff/Treaters B. Compassion Fatigue C. Burnout D. Physical Effects of Burnout E. The Burnout Curve F. Is Burnout an Ethical Problem? G. Secondary Traumatic Stress H. Secondary Traumatic Stress Symptoms I. Vicarious Trauma J. Warning Signs K. Knowledge Check Section 3: Compassion Satisfaction A. What to Do? B. Prevention of Workforce Concerns C. Staff Turnover Section 4: The Importance of Self-Care A. Safety is Paramount B. Self-Assessment C. Physical Self-Care D. Emotional Self-Care E. Psychological Self-Care F. Spiritual Self-Care G. Workplace/Professional Self-Care H. Mindfulness I. Facilitating Your Mindfulness Practice Section 5: Compassion A. Managing with Compassion B. Caregiver Health C. Knowledge Check D. The Professional Quality of Life Scale (ProQOL) Section 6: Conclusion A. Summary B. Provider Resilience App C. Apps to Support Mindfulness Practices D. Web Resources E. References F. Congratulations

Instructor: Karen Johnson, MSW, LCSW
Karen Johnson, MSW, LCSW, Director of Trauma-Informed Services at the National Council for Behavioral Health, has over 19 years of clinical and administrative experience in child welfare and community-based mental health. She joined the National Council in April 2014 after working at SaintA in Milwaukee in numerous roles, the most recent being the Division Director of Community Services. While at SaintA Karen became certified in the ChildTrauma Academy’s Neurosequential Model of Therapeutics and was integrally involved in SaintA’s journey to become a more trauma-informed organization. Karen spearheaded the development and implementation of housing and supportive services for former foster youth and worked to strengthen systems serving this vulnerable population. Karen is also the parent of an adult child with severe and chronic mental illness. With her joined professional and lived experiences, Karen brings a distinct perspective to mental health and addiction disorders work and is passionate about helping to move organizations towards trauma-informed approaches. Disclosure: Karen Johnson, MSW, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Alcohol and Drug Counselors; entry level Marriage and Family Therapists; entry level Nurses; entry level Professional Counselors; entry level Psychologists; entry level Social Workers; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.