This program has been pre-approved by The Commission for Case Manager Certification to provide 1.00 hours of continuing education credit to CCM® board certified case managers.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Integrated Healthcare A. Meet Jared B. What is Integrated Care (IC)? C. A Note on Language D. Why is Integrated Care Important? E. Research Findings Regarding Integrated Healthcare F. Bi-Directional Opportunities in an Integrated System of Care G. Core Competencies H. Testing Your Knowledge I. Summary Section 3: Values of an Integrated System A. An Overview of Values in Primary Care B. Taking a Systems-Minded Perspective C. Comprehensive Approach D. Sensitivity and Awareness E. A Holistic Perspective F. Approaching Care as Person-Centered G. Ensuring Access H. Promoting Equity and Social Justice I. Inter-Professional Multi-Disciplinary Team Collaboration J. Review K. Summary Section 4: What Does a Medical Professional Need to Know? A. Five Fundamental Areas B. Interdependence and Interrelationships C. Adverse Life Experiences in Childhood and Adulthood D. Roles and Functions of an Integrated Inter-Professional Team E. Roles of Peer Health Coaches in Integrated Care F. Understanding the Culture of Primary Care and Behavioral Health G. Medical Professionals in an Interdisciplinary Healthcare Team H. Basic Health Literacy I. Key Indicators Assessed by Medical Professionals J. Testing Your Knowledge K. Summary Section 5: What Does a Medical Professional Need to Do? A. Performing in an Integrated Healthcare System B. Six Foundational Skills C. Engaging, Connecting, and Enhancing Motivation Skills D. What is Motivational Interviewing? E. The “Spirit” of Motivational Interviewing F. Stages of Change G. Teaching Skills H. Demonstrating Educational Teaching Techniques I. Comprehensive Integrated Screening and Assessment Skills J. Screening and Assessment: Substance Use Disorders K. Health Impact of Substance Use L. Non-Substance Related Excessive Behaviors M. Brief Intervention and Referral Skills N. The Core Components of SBIRT O. Important Aspects of Making Referrals P. Evidence for SBIRT Approach Q. Comprehensive Care Management Skills R. Health Promotion, Wellness, and Whole-Health Self-Management Skills S. Components of Self-Management T. Characteristics of Effective Self-Management Programs U. Whole-Health Self-Management V. Cognitive-Behavioral Strategies W. Review X. Summary Section 6: Conclusion A. Summary B. Congratulations! C. Course Contributor D. References
Robin Correll is a registered nurse with over 15 years of experience working with individuals with intellectual and developmental disabilities. Dr. Correll received her Bachelors of Science in Nursing Degree in Nursing in 1994 from the University of North Carolina at Charlotte. She graduated with a Masters of Science in Nursing in 1999 from the University of North Carolina at Charlotte. Dr. Correll received her Doctor of Nursing Practice from Samford University in Birmingham, Alabama in 2012. Dr. Correll has a wide variety of clinical experience and has worked in acute care, long-term care, intellectual and developmental disabilities, and behavioral health. Dr. Correll has been with RHA Health Services, Inc. since 1999 and currently serves as the Vice President of Nursing Services. Dr. Correll oversees nursing and clinical services in North Carolina, Georgia, and Tennessee. Disclosure: Robin Correll, PhD, MSN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.