A First Look Into Integrated Care for Primary Care Staff

A First Look Into Integrated Care for Primary Care Staff 

This course provides primary care providers with an overview of core clinical practices and competencies required to work effectively within an integrated healthcare system. After learning the fundamentals of what constitutes an integrated healthcare system, you will gain key insights regarding how primary care providers can serve as part of a holistically-oriented integrated healthcare team. Didactic information is complemented by specific examples regarding clinical approaches in order to give you actionable take-aways that you can apply in your own setting. The content of this course was developed through a partnership between the SAMHSA-HRSA Center for Integrated Health Solutions (run by the National Council for Behavioral Health), the National Association of Deans and Directors of Schools of Social Work, the Council on Social Work Education, and with generous funding from the New York Community Trust. This course is appropriate for all medical staff responsible for physical health at a primary care provider.


Hours: 1.25


Certificates provided by accrediting body (10 Match)

California Board of Registered Nursing

1.25 HOURS

Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.25 contact hours for participating in this course.

District of Columbia Board of Nursing


District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).

Nurses will receive 1.20 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.25 HOURS

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290).

This activity is approved for 1.25 contact hours.

Florida Board of Nursing


Florida Board of Nursing (CEBroker Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.25 HOURS

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Association of Social Work Boards

1.25 HOURS

Relias, LLC, #1273, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. ACE provider approval period: 02/10/2018-02/10/2021.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests.

This module is Reading-Based.

Social workers completing this course receive 1.25 Clinical continuing education clock hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.25 HOURS

Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.25 continuing education hours for participating in this course. This activity is approved for 1.25 contact hours.

Georgia Board of Nursing

1.25 HOURS

Georgia Board of Nursing (CEBroker Provider #50-290).

Nurses will receive 1.25 contact hours for participating in this course.

Commission for Case Manager Certification


This program has been pre-approved by The Commission for Case Manager Certification to provide 1.00 hours of continuing education credit to CCM® board certified case managers.

Ohio Social Worker Board

1.25 HOURS

Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider #
CEBroker Provider: 50-290
This activity is approved for 1.25 contact hours.

Course Details

Course Code: REL-PI-0-FLICPCS
Hours: 1.25
Type: Online Course
Content Expiration Date: 12/31/2020
Learning Objectives:
Describe the key elements of an integrated healthcare system.
Cite examples of best clinical practices in the provision of integrated health care.
List how medical professionals working in primary care can be effective members of a multidisciplinary integrated healthcare team.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Integrated Healthcare A. Meet Jared B. What is Integrated Care (IC)? C. A Note on Language D. Why is Integrated Care Important? E. Research Findings Regarding Integrated Healthcare F. Bi-Directional Opportunities in an Integrated System of Care G. Core Competencies H. Testing Your Knowledge I. Summary Section 3: Values of an Integrated System A. An Overview of Values in Primary Care B. Taking a Systems-Minded Perspective C. Comprehensive Approach D. Sensitivity and Awareness E. A Holistic Perspective F. Approaching Care as Person-Centered G. Ensuring Access H. Promoting Equity and Social Justice I. Inter-Professional Multi-Disciplinary Team Collaboration J. Review K. Summary Section 4: What Does a Medical Professional Need to Know? A. Five Fundamental Areas B. Interdependence and Interrelationships C. Adverse Life Experiences in Childhood and Adulthood D. Roles and Functions of an Integrated Inter-Professional Team E. Roles of Peer Health Coaches in Integrated Care F. Understanding the Culture of Primary Care and Behavioral Health G. Medical Professionals in an Interdisciplinary Healthcare Team H. Basic Health Literacy I. Key Indicators Assessed by Medical Professionals J. Testing Your Knowledge K. Summary Section 5: What Does a Medical Professional Need to Do? A. Performing in an Integrated Healthcare System B. Six Foundational Skills C. Engaging, Connecting, and Enhancing Motivation Skills D. What is Motivational Interviewing? E. The “Spirit” of Motivational Interviewing F. Stages of Change G. Teaching Skills H. Demonstrating Educational Teaching Techniques I. Comprehensive Integrated Screening and Assessment Skills J. Screening and Assessment: Substance Use Disorders K. Health Impact of Substance Use L. Non-Substance Related Excessive Behaviors M. Brief Intervention and Referral Skills N. The Core Components of SBIRT O. Important Aspects of Making Referrals P. Evidence for SBIRT Approach Q. Comprehensive Care Management Skills R. Health Promotion, Wellness, and Whole-Health Self-Management Skills S. Components of Self-Management T. Characteristics of Effective Self-Management Programs U. Whole-Health Self-Management V. Cognitive-Behavioral Strategies W. Review X. Summary Section 6: Conclusion A. Summary B. Congratulations! C. Course Contributor D. References

Instructor: Robin Correll, PhD, MSN
Robin Correll is a registered nurse with over 15 years of experience working with individuals with intellectual and developmental disabilities. Dr. Correll received her Bachelors of Science in Nursing Degree in Nursing in 1994 from the University of North Carolina at Charlotte. She graduated with a Masters of Science in Nursing in 1999 from the University of North Carolina at Charlotte. Dr. Correll received her Doctor of Nursing Practice from Samford University in Birmingham, Alabama in 2012. Dr. Correll has a wide variety of clinical experience and has worked in acute care, long-term care, intellectual and developmental disabilities, and behavioral health. Dr. Correll has been with RHA Health Services, Inc. since 1999 and currently serves as the Vice President of Nursing Services. Dr. Correll oversees nursing and clinical services in North Carolina, Georgia, and Tennessee. Disclosure: Robin Correll, PhD, MSN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Advanced, Intermediate level Social Workers; Case Managers; Nurses; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.