Privacy and Personal Information in Healthcare for Canada

Privacy and Personal Information in Healthcare for Canada 

When you work in a long-term care home or retirement community, you will come in contact with and need to communicate many types of health-related information about the residents in your care. This information can include facts about their medical condition and treatments, as well as personal and financial information. Did you know that health-related information about your residents, as well as any personal information that identifies a resident, is protected by provincial and/or federal law? Did you know that if you do not keep this information private and confidential, it could result in a hefty fine, imprisonment, or both? Depending on your actions, you could also be personally liable for not protecting residents’ privacy. Canada has two federal privacy laws: the Privacy Act and the Personal Information Protection and Electronic Documents Act, also called PIPEDA. In addition, every province and territory in Canada has privacy legislation that governs the collection, use, and disclosure of personal information. Your organization is required to comply with privacy legislation and establish rules and limits on who can access and receive information for its respective province or territory. You are responsible for understanding and complying with privacy legislation to protect the confidentiality of residents’ medical and personal information. This includes understanding the rules concerning the release of resident information, the responsibility for breach notification, and the security and storage of all personal information.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-CAN-SRC-0-PPIHC
Hours: 0.5
Type: Online Course
Content Expiration Date: 9/30/2022
Learning Objectives:
List two types of information that are protected by privacy legislation in Canada.
Describe three of the ten key principles of privacy that must be followed.
List two high-risk areas for privacy violations in your organization.
Recall three guidelines that should be followed to prevent the unlawful disclosure of personal information.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Protecting Personal Information A. Privacy Violation Scenario B. Personal Information C. Privacy Laws D. Privacy Principles E. Protecting Privacy F. High Risk Areas for Privacy Violations G. Preventing Unauthorized Disclosure of Personal Information H. Electronic Access I. Discussing Personal Information J. Social Media K. Consequences L. Let’s Review Section 3: Conclusion A. Summary B. Course Contributor C. References D. Congratulations!

Instructor: Lynda Welch, RN

Lynda Welch is a registered nurse with an extensive career history in long-term care management. She provides general administrative and clinical nursing consultative services to staff in long-term care homes. Lynda is also a legal nurse consultant. Her understanding of operational and clinical issues related to long term care, combined with her ability to read and interpret government standards and legislation, provides plaintiff, defense and labour lawyers with an objective, evidence-based opinion related to relevant standards of care.

Disclosure: Lynda Welch, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Administrators; Entry level General Staff; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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