This activity is approved for 3.25 contact hours.
Section 1: Introduction A. Course Contributor B. About This Course C. Learning Objectives II. Section 2: Person-Centered Thinking A. Meet George B. Person-Centered Thinking: Overview C. Reasons That Person-Centered Thinking Is Important D. Important To and Important For E. Identifying the Important Things F. What's Important: Contemplation G. Documenting Gifts and Talents H. Documenting Lessons Learned I. Supporting Relationships and Connections in the Community J. Questions to Ask Yourself K. Meet Maria L. Section Summary III. Section 3: Person-Centered Planning Basics A. Evaluate Your Last Planning Meeting B. Person-Centered Planning Definition C. Components of a Person-Centered Plan D. Planning Values E. More Person-Centered Planning Values F. A Team Approach G. Characteristics of Effective Teams H. Team Meetings Overview I. Ground Rules for Team Meetings J. Planning Tips K. More Planning Tips L. Communicating and Including Families M. More Tips for Including Families N. Focusing on the Individual O. Questions to Ask P. Expanded Listening Q. The Importance of Routines R. Documenting Routines S. A Good Morning for Chen T. Routines and Rituals U. Confirming Communication V. Documenting Behavior as a Means of Communication W. Including Hopes and Dreams X. Facilitating a Hopes and Dreams Statement Y. Looking at Challenges and Barriers Z. Meet Claudia AA. Section Summary IV. Section 4: Developing Strategies and Actions A. Action Plan B. Action Plan Example: Meet Jolynn C. Implementing Person-Centered Pans: Meet Thomas D. Profile Information E. More Information F. Thomas' Dreams and Goals G. Section Summary V. Section 5: Assessing the Quality of Services A. Quality Assurance versus Quality Enhancement B. Identifying Quality Outcomes and Developing Performance Indicators C. More Quality Indicators D. Determining the Quality of Person-Centered Plans E. Satisfaction Questionnaires F. Section Summary VI. Section 6: Putting It into Practice A. Ideas for Practice B. Suggestions for Portfolios VII. Section 7: Conclusion A. Summary B. References
Becky Tschirgi is an independent contractor with more than 30 years of experience. Ms. Tschirgi provides consultation, mentoring, and training to individuals and organizations involved in the provision of services for people with disabilities and economic disadvantages. She has a keen understanding of disability-related service systems and has held leadership positions in a variety of organizations and academic institutions. Ms. Tschirgi has developed and provided employment and management related training for rehabilitation organizations and Department of Rehabilitation staff for TACE (SDSU Interwork Institute) throughout California, Nevada, and Arizona and has provided presentations at various conferences. Her educational background includes a PET-RA Certificate from San Diego State University, a Masters degree in Rehabilitation Administration from the University of San Francisco, and a Bachelors degree in Social Work. Disclosure: Becky Tschirgi, MRA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Instructor: Leigh Ann Kingsbury
Ms. Kingsbury has worked with people with developmental and intellectual disabilities, psychiatric disabilities and older adults for more than 30 years. She has worked at all levels of organizations including direct care, case management, senior and executive leadership. Ms. Kingsbury has particular interest and expertise in implementation of person centered practices in long term care; and was the lead consultant on a CMS funded systems-change project for older adults and people with disabilities in North Carolina. She is also the former director of the North Carolina Person-Centered Planning Initiative. Her career has focused on the implementation of person centered practices as the foundation for community supports. She has extensive experience in developing curricula, conducting training and providing technical assistance and consultation around person centered practices. Ms. Kingsbury is a credentialed Mentor Trainer and Board member of The Learning Community for Person Centered Practices and she has published widely on the topic of person centered practices in the context of aging and end of life. She has authored numerous articles on the subject of person centered practices and support at end of life; and is the author of People Planning Ahead: A Guide to Communicating Healthcare and End of Life Wishes, published by AAIDD. Ms. Kingsbury has a Master of Public Administration; a Graduate Certificate in Gerontology from the University of North Carolina at Wilmington and a Bachelor’s Degree in Therapeutic Recreation from the University of Maryland. Disclosure: Leigh Ann Kingsbury has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.