What Does Becoming Trauma-Informed Mean for Non-Clinical Staff

What Does Becoming Trauma-Informed Mean for Non-Clinical Staff 

This webinar discusses trauma-informed care and the many aspects that it impacts, such as a care model. You will receive an overview of trauma and its various types, how trauma shapes a person’s beliefs, and how trauma can lead to a vicious cycle of worsening symptoms and adaptations. You will also hear discussed the principles of a trauma-informed approach to care, the ACE study and its impact on trauma research and practice, the need to implement universal precautions, and how trauma impacts the human brain and stress response system. Lastly, you will explore how to teach about trauma and its triggers, resilience and its relationship with trauma, and strategies for self-care when working with traumatized populations. This webinar is appropriate for professionals in behavioral health and social service settings.


Hours: 1.00


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-HHS-0-TIC1
Hours: 1
Type: Online Course
Content Expiration Date: 5/31/2022
Learning Objectives:
Define trauma.
Explain the prevalence and impact of trauma.
Explain the core principles of a trauma-informed approach.
Define resilience and its relationship with trauma.
Identify self-care strategies and instances of self-appraisal bias.

Section 1: Introduction A. Presenter Introductions Section 2: Trauma-Informed Care Involves Everyone A. Overview B. Polling Question: Trauma-Informed Organizations C. Paradigm Shift D. What Do We Mean by Trauma? E. Types of Trauma F. Trauma Shapes Our Beliefs G. Results in a Vicious Loop H. Symptoms are Adaptations Section 3: Adverse Childhood Experiences A. Polling Question: Adverse Childhood Experiences B. The ACEs Study C. Dose-Response Relationship: More ACEs = More Disease D. Life-Long Outcomes Linked to ACEs E. Exercising Universal Precautions F. Bottom Line G. Trauma Impacts the Brain and Human Stress Response H. Survival Mode Response Section 4: Principles of a Trauma-Informed Organization A. Principles of a Trauma-Informed Approach B. Safety C. Trustworthiness and Transparency D. Collaboration and Mutuality E. Empowerment F. Voice and Choice Section 5: Now What? A. Healing Happens in Relationships B. Move from Compliance to Impact C. Teach about Trauma D. Understand and Teach about Triggers E. Understand the Mind/Body Connection Section 6: Resilience A. Promote Resilience B. Promoting Resilience Involves Teaching C. Language of Resilience D. Three Statements of Resilience E. Be Attentive to All Language F. Understand What Hurts and Helps in Relationships G. Understand What Hurts and Helps in Our Attitudes and Beliefs H. Become a Trauma-Champion I. Remember: We All Matter! Section 7: Self-Care A. Compassion in Our Work and World B. Trauma as a Personal Concern C. Self-Appraisal Bias D. What to Do? E. Personal F. Professional G. Organizational H. Caregiver Health Section 5: Conclusion A. Summary B. Provider Resilience App C. Web Resources D. References E. Questions and Answers F. Congratulations

Instructor: Karen Johnson, MSW, LCSW
Karen Johnson, MSW, LCSW, Director of Trauma-Informed Services at the National Council for Behavioral Health, has over 19 years of clinical and administrative experience in child welfare and community-based mental health. She joined the National Council in April 2014 after working at SaintA in Milwaukee in numerous roles, the most recent being the Division Director of Community Services. While at SaintA Karen became certified in the ChildTrauma Academy’s Neurosequential Model of Therapeutics and was integrally involved in SaintA’s journey to become a more trauma-informed organization. Karen spearheaded the development and implementation of housing and supportive services for former foster youth and worked to strengthen systems serving this vulnerable population. Karen is also the parent of an adult child with severe and chronic mental illness. With her joined professional and lived experiences, Karen brings a distinct perspective to mental health and addiction disorders work and is passionate about helping to move organizations towards trauma-informed approaches. Disclosure: Karen Johnson, MSW, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level Direct Care Workers; Entry level General Staff; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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