Cultural Competence in Home Care

Cultural Competence in Home Care 

As a home care worker, you will likely encounter clients that have different cultural beliefs and traditions than your culture. As such, it is important for you to understand some of these different cultural beliefs and traditions so that you can provide culturally competent care. However, it’s important to remember that within the larger cultures of society, there are multiple subcultures that may have different views and beliefs than the larger culture. While this course provides general guidelines that will help you in your journey to cultural competence, you should never assume that a client follows the beliefs and traditions of an identified culture. Never be afraid to ask an individual if there are specific cultural practices or traditions that you should be aware of when providing care. In this course, you will learn your role in cultural awareness and sensitivity when visiting people in their homes as well as specific guidelines for practicing both.


Hours: 1.00


Certificates provided by accrediting body (5 Match)

Texas Health and Human Services Commission


Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health, Licensed and Certified Home Health, Personal Assistance Services, Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 1.00 contact hours.

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)


Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1729955

California Department of Public Health (CNA)


Relias, LLC is an approved provider of continuing education by the California Department of Public Health, Provider # NAC7001.

The certificate must be retained by the licensee for a period of four (4) years after the course is completed.

This learning activity meets the definition of *** ONLINE *** CEUs. This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-SRC-0-CCHC
Hours: 1
Type: Online Course
Content Expiration Date: 6/30/2022
Learning Objectives:
State what it means to be a guest in someone's home.
Define cultural competence.
Define cultural sensitivity.
Discuss two cultures different from your own culture
Apply knowledge of different cultures effectively in your workplace.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Cultural Competence in Home Health Care A. A Different Perspective B. Expectations C. You As a Guest D. Client Preferences E. Review F. Summary Section 3: What is Cultural Competence? A. Definition B. Awareness C. Attitude D. Knowledge E. Skills F. Review G. Summary Section 4: Cultural Sensitivity A. Getting to Know Them B. Accept Cultural Differences C. Respect Cultural Preferences D. Avoid Assumptions E. Respect All Generations F. Use Common Sense & Manners G. Review H. Summary Section 5: Asian Culture A. Culture B. Communication C. Healthcare D. Review E. Summary Section 6: Hispanic Culture A. Culture B. Communication C. Healthcare D. Review E. Summary Section 7: African American Culture A. History of Unethical Practice B. Family Structure C. Religion D. Racial Sensitivity E. Verbal Communication F. Displays of Emotion G. Respecting Cultural Differences H. Review I. Summary Section 8: Other Cultures A. Middle Eastern B. Let’s Practice C. Eastern European D. Jewish E. Native American F. Caucasians G. Review H. Summary Section 9: What Not To Do A. Burden of Acceptance B. Personal Space C. Inappropriate Gestures D. Inappropriate Eye Contact E. Inappropriate Communication F. Review G. Summary Section 10: Conclusion A. Summary B. Course Contributors C. References D. Congratulations!

Staff Writer: Karen C. Schnaufer, BSN, RN
Karen C. Schnaufer, BSN, RN, Content Writer, Relias Learning, has held positions as staff nurse, charge nurse, research nurse clinician, and clinical instructor with over 25 years of clinical practice in a broad range of specialties: med/surg, pediatrics, long term care, mental health, research, and IDD. Prior to becoming a Registered Nurse, Ms. Schnaufer successfully challenged the Practical Nursing Boards in NY. After working with the Breast Oncology Research group at Duke, Ms. Schnaufer switched her focus to the area of IDD and worked with individuals with intellectual disabilities and mental health issues, who live in group homes. Among her various responsibilities in this area was to train direct support staff and clinicians in medical issues/medication administration, participate in state surveys, providing and implementing plans of correction, as well as, serving on various committees, such as Human Rights, to help improve the lives of the individuals supported. To this day, she continues to volunteer in this realm. A veteran of the U.S.A.F., Ms. Schnaufer is committed to creating relevant and intelligent continuing education courses for healthcare professionals throughout the continuum of care. Disclosure: Karen C. Schnaufer, BSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level General Staff; in the following settings: Home Health.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.