Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health, Licensed and Certified Home Health, Personal Assistance Services, Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 1.00 contact hours.
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1729955
Relias, LLC is an approved provider of continuing education by the California Department of Public Health, Provider # NAC7001.
The certificate must be retained by the licensee for a period of four (4) years after the course is completed.
This learning activity meets the definition of *** ONLINE *** CEUs. This activity is approved for 1.00 contact hours.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Cultural Competence in Home Health Care A. A Different Perspective B. Expectations C. You As a Guest D. Client Preferences E. Review F. Summary Section 3: What is Cultural Competence? A. Definition B. Awareness C. Attitude D. Knowledge E. Skills F. Review G. Summary Section 4: Cultural Sensitivity A. Getting to Know Them B. Accept Cultural Differences C. Respect Cultural Preferences D. Avoid Assumptions E. Respect All Generations F. Use Common Sense & Manners G. Review H. Summary Section 5: Asian Culture A. Culture B. Communication C. Healthcare D. Review E. Summary Section 6: Hispanic Culture A. Culture B. Communication C. Healthcare D. Review E. Summary Section 7: African American Culture A. History of Unethical Practice B. Family Structure C. Religion D. Racial Sensitivity E. Verbal Communication F. Displays of Emotion G. Respecting Cultural Differences H. Review I. Summary Section 8: Other Cultures A. Middle Eastern B. Let’s Practice C. Eastern European D. Jewish E. Native American F. Caucasians G. Review H. Summary Section 9: What Not To Do A. Burden of Acceptance B. Personal Space C. Inappropriate Gestures D. Inappropriate Eye Contact E. Inappropriate Communication F. Review G. Summary Section 10: Conclusion A. Summary B. Course Contributors C. References D. Congratulations!
Karen C. Schnaufer, BSN, RN, Content Writer, Relias Learning, has held positions as staff nurse, charge nurse, research nurse clinician, and clinical instructor with over 25 years of clinical practice in a broad range of specialties: med/surg, pediatrics, long term care, mental health, research, and IDD. Prior to becoming a Registered Nurse, Ms. Schnaufer successfully challenged the Practical Nursing Boards in NY. After working with the Breast Oncology Research group at Duke, Ms. Schnaufer switched her focus to the area of IDD and worked with individuals with intellectual disabilities and mental health issues, who live in group homes. Among her various responsibilities in this area was to train direct support staff and clinicians in medical issues/medication administration, participate in state surveys, providing and implementing plans of correction, as well as, serving on various committees, such as Human Rights, to help improve the lives of the individuals supported. To this day, she continues to volunteer in this realm. A veteran of the U.S.A.F., Ms. Schnaufer is committed to creating relevant and intelligent continuing education courses for healthcare professionals throughout the continuum of care. Disclosure: Karen C. Schnaufer, BSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.