Resident-to-Resident Bullying in Senior Care

 

Bullying is more common in senior care settings than you might expect. Even seasoned nurses and administrators sometimes struggle to distinguish bullying behavior from behavior related to a disease process or a “crotchety” personality. Does bullying have objective signs, or is it “in the eye of beholder?” How can you intervene while protecting the rights of all residents? Healthcare employees are often ill-equipped to deal with bullying behavior and its effects. This course will discuss bullying myths, define bullying behaviors, describe appropriate interventions, and examine the psychosocial aspects of bullying and the ethical dilemmas it inevitably raises.

$22.50

Hours: 1.00
REL-SRC-0-RRBSC

Certificates

Certificates provided by accrediting body (11 Match)

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

California Board of Registered Nursing

1.0 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.00 contact hours for participating in this course.

District of Columbia Board of Nursing

1.0 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Nursing

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.0 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.00 contact hours for participating in this course.

Georgia Board of Nursing

1.0 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Missouri Health Care Association

1.0 HOURS


This on-line activity has been approved for 1.00 Patient Care Hour(s) toward the Missouri continuing education requirement for nursing home administrators. Relias LLC offers courses approved by the Missouri Health Care Association, an approved training agency, TA-002-919, by the Missouri Board of Nursing Home Administrators. This activity is approved for 1.00 contact hours.

Oregon Department of Human Services

1.0 HOURS


This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 1.00 contact hours.

National Association of Long Term Care Administrator Boards (RCAL)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]

National Association of Long Term Care Administrator Boards (NHA)

1.0 HOURS


This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours. If you have any feedback regarding the NAB approved continuing education programs, send your email to the following address: [email protected]
Hours type - NHA: Resident Care Hours

California Nursing Home Administrator Program - P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) as a Patient Care/Aging ("P" credit) course. Provider # CEP 1701; Course Approval # 1701001-6730/P. This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-SRC-0-RRBSC
Hours: 1
Type: Online Course
Content Expiration Date: 6/30/2019
Learning Objectives:
Define bullying
Describe the three types of bullying
List warning signs that suggest bullying may be occurring
Differentiate between bullying and aggression due to disease processes
Describe the two types of bullying targets
List at least two organizational interventions for bullying
List at least two interventions to use with bullies
List at least two interventions to use with targets of bullying
Identify people who think they are being bullied when in fact they are not

Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Introductory Discussion of Bullying
A. Bullying Is Not Just for Kids
B. Types
C. Abuse
D. Review
E. Summary
Section 3: Causes, Warning Signs, When to Act, and Resident Responses to Bullying
A. What Causes Late-Life Bullying?
B. Responses to Bullying
C. Warning Signs and When to Act
D. Bullying versus Aggression Due to Disease Processes
E. Review
F. Summary
Section 4: Psychosocial Aspects: Insights into Older Bullies and Bullying Targets
A. Targets
B. Aggressors
C. Review
D. Summary
Section 5: Interventions
A. Resident Suggestions
B. Organizational Interventions
C. Case Example
D. Review
E. Summary
Section 6: Individualized Interventions for Bullies
A. Interventions
B. Consistently Set Limits on Bullying Behavior
C. Offer an Appropriate Outlet to Vent Frustrations
D. Identify Alternative Ways for Individuals Who Bully to Feel in Control
E. Foster the Development of Positive Communication Skills
F. Foster the Development of Empathy
G. Help Expand Social Networks
H. Review
I. Summary
Section 7: Interventions for Targets of Bullying
A. Empowerment
B. Reporting Incidents
C. Positioning Oneself out of Harm’s Way
D. Verbal Responses to Bullying Behavior
E. Interventions for Targets with Dementia
F. Review
G. Summary
Section 8: Interventions for Individuals Who Mistakenly Believe They Are Being Bullied
A. Is It Really Bullying?
B. Appropriate Interventions
C. Review
D. Summary
Section 9: Troubleshooting: Ethical Considerations in Late-life Bullying
A. Organizational Inaction
B. Unequal Resident Treatment
C. Rights
D. Working with Difficult Residents
E. Potential Need for Alternative Placement
F. Review
Section 10: Conclusion
A. Summary
B. Course Contributor
C. References
D. Congratulations

Instructor: Karen C. Schnaufer, BSN, RN
Karen C. Schnaufer, BSN, RN, Content Writer, Relias Learning, has held positions as staff nurse, charge nurse, research nurse clinician, and clinical instructor with over 25 years of clinical practice in a broad range of specialties: med/surg, pediatrics, long term care, mental health, research, and IDD. Prior to becoming a Registered Nurse, Ms. Schnaufer successfully challenged the Practical Nursing Boards in NY. After working with the Breast Oncology Research group at Duke, Ms. Schnaufer switched her focus to the area of IDD and worked with individuals with intellectual disabilities and mental health issues, who live in group homes. Among her various responsibilities in this area was to train direct support staff and clinicians in medical issues/medication administration, participate in state surveys, providing and implementing plans of correction, as well as, serving on various committees, such as Human Rights, to help improve the lives of the individuals supported. To this day, she continues to volunteer in this realm. A veteran of the U.S.A.F., Ms. Schnaufer is committed to creating relevant and intelligent continuing education courses for healthcare professionals throughout the continuum of care. Disclosure: Karen C. Schnaufer, BSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Activities Professional; entry level Administrators; entry level Nurses; in the following settings: Post-Acute Care.
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Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.