Quality Assurance and Performance Improvement (QAPI)

Quality Assurance and Performance Improvement (QAPI) 

The quality assurance and performance improvement (QAPI) initiative in long-term care facilities is a step toward moving the quality process from one based on assessment of inadequacies to one focused on improvement. With an overall heightened scrutiny on quality of care in the healthcare industry, an effective QAPI program in your facility is an essential business practice. In this course, you will learn about the concepts and principles of QAPI and its five elements. Additionally, you will learn how you can use QAPI in your facility for quality improvement and management activities. This course corresponds to the Federal regulation F520.

$20.00

Hours: 1.00
REL-SRC-0-QAPI

Certificates

Certificates provided by accrediting body (12 Match)

Florida Board of Nursing Home Administrators

1.0 HOURS


Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
NHA/RCAL
This activity is approved for 1.00 contact hours.

California Board of Registered Nursing

1.0 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.00 contact hours for participating in this course.

District of Columbia Board of Nursing

1.0 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.00 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.0 HOURS


Provider #50-290 This activity is approved for 1.00 contact hours.

Florida Board of Nursing

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.0 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.00 contact hours for participating in this course.

Association of Social Work Boards

1.0 HOURS


Relias, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2018-2/10/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is Reading-Based.

Social workers participating in this course will receive 1.00 Clinical continuing education clock hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.0 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.

Georgia Board of Nursing

1.0 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Missouri Health Care Association

1.0 HOURS


This on-line activity has been approved for 1.00 Administrative Hour(s) toward the Missouri continuing education requirement for nursing home administrators. Relias LLC offers courses approved by the Missouri Health Care Association, an approved training agency, TA-002-919, by the Missouri Board of Nursing Home Administrators. This activity is approved for 1.00 contact hours.

California Nursing Home Administrator Program - P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) as a Patient Care/Aging ("P" credit) course. Provider # CEP 1701; Course Approval # 1701001-6594. This activity is approved for 1.00 contact hours.

California Nursing Home Administrator Program - non-P type

1.0 HOURS


This educational offering is approved by the California Nursing Home Administrator Program (NHAP) for full credit as a course relating directly to duties, functions, or responsibilities of the nursing home administrator. Provider # CEP 1701; Course Approval # 1701001-6594. This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-SRC-0-QAPI
Hours: 1
Type: Online Course
Content Expiration Date: 3/31/2020
Learning Objectives:
Explain the basic concepts and principles of QAPI.

Describe each of the five elements of QAPI.

Utilize QAPI principles to address problems and opportunities with your facility.

Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Understanding the QAPI Concept
A. Quality Healthcare
B. Defining QAPI
C. QA vs. PI
D. Written QAPI Plan
E. Guiding Principles
F. What Happens to QA&A
G. Role of the QA&A Committee
H. The Steering Committee
I. Review
J. Summary
Section 3: QAPI Elements
A. Five Elements of QAPI
B. Design and Scope
C. Governance and Leadership
D. Leadership Rounding
E. Feedback, Data Systems, and Monitoring
F. Adverse Events
G. Performance Improvement Projects
H. Systematic Analysis and Systemic Action
I. Self-Assessment
J. Review
K. Summary
Section 4: Using QAPI
A. Communication
B. QAPI Involvement
C. Data Collection and Analysis
D. Monitoring Data
E. Identify and Prioritize
F. Starting a PIP
G. Goal Setting
H. Understanding the Problem
I. Getting to the Root of the Problem
J. Failure Mode and Effects Analysis
K. Creating a Plan
L. Choosing Corrective Actions
M. Implementing and Studying Change
N. What’s Next?
O. Review
P. Summary
Section 5: QAPI in Action
A. Palm Tree Nursing Center
B. Creating a PIP Charter
C. Understanding Customer Dissatisfaction
D. The Resident Concierge
Section 6: Conclusion
A. Summary
B. Course Contributor
C. Resources
D. References
E. Congratulations

Staff Writer: Jennifer Moore, RN-BC, CDP, WCC
Jennifer Moore, RN-BC, CDP, WCC started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Certified Dementia Practitioner, and Wound Care Certified. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the Director of Curriculum Design & Research for Relias. Within this position, her responsibility is to oversee the development of online training modules across the healthcare continuum. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, leadership, management, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI).  Disclosure: Jennifer Moore, RN-BC, CDP, WCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Administrators; entry level Nurses; entry level Social Workers; in the following settings: Post-Acute Care; and the following practice categories: General Nursing.
F Tags:
F837, F865, F866, F867, F868, F944
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.