Preventing Unnecessary Hospital Admissions and Readmissions

Preventing Unnecessary Hospital Admissions and Readmissions 

Ms. Baldwin is crying out for help. She is confused and disoriented. She returned from the hospital this morning after “bouncing back” to the hospital following a successful hip replacement surgery. Two hospitalizations in a month have left the normally alert and oriented Ms. Baldwin in a debilitated state. “It’s a shame about that second hospitalization,” one caregiver says, “She was doing so well after her first discharge.” What happened to Ms. Baldwin? Bounce back, frequent flyer, rehospitalization, readmission – regardless of the term used, the revolving door of admission and readmission to the hospital can have a negative effect on an individual’s quality of life. They are associated with the development of delirium, depression, functional decline, and healthcare-associated complications, such as infections and pressure ulcers. On top of this, unnecessary hospital admissions and readmissions are costly for Medicare and other payers. As a caregiver, you are likely the person who spends the most time with those you care for, and therefore, are in a unique position to help prevent unnecessary hospital admissions and readmissions. In this course, you will learn about the problem with unnecessary hospital admissions as well as ways that you can prevent them. Note: The purpose of this course is to discuss avoidable hospital admissions and readmissions. Sometimes an individual’s condition truly warrants hospitalization. The overall goal of caregivers is to ensure that an individual receives the appropriate level of care given their current condition. In other words, the right kind of care provided in the right place at the right time.


Hours: 0.50


Certificates provided by accrediting body (5 Match)

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 0.50 contact hours.

Texas Health and Human Services Commission


Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed and Certified Home Health (L&CHH). Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.50 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.50 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1729964

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)


Pennsylvania Personal Care Home Administrators


This activity is approved for 0.50 contact hours.

Course Details

Course Code: REL-SRC-0-PUHAR
Hours: 0.5
Type: Online Course
Content Expiration Date: 3/31/2022
Learning Objectives:
Explain why unnecessary hospital admissions and readmissions are problematic.
Describe how you can prevent unnecessary hospital admissions and readmissions.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: The Scope of the Problem A. The Cost to Medicare B. The Cost to the Individual C. Relocation Stress Syndrome D. Weekend Dangers E. Meet Lionel F. Summary Section 3: Preventing Admissions and Readmissions A. Reasons for Admissions B. Know Who Is At Risk C. Talk to the Nurse D. Communication is Key E. Meet Jo F. Summary Section 4: What to Watch For and Report A. The Stop and Watch Tool B. Use CUS Words C. Medical Issues D. Pain E. Meet Laverne F. Summary Section 5: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations

Instructor: Jennifer Moore, RN-BC, CDP, WCC
Jennifer Moore, RN-BC, CDP, WCC started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Certified Dementia Practitioner, and Wound Care Certified. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the Director of Curriculum Design & Research for Relias. Within this position, her responsibility is to oversee the development of online training modules across the healthcare continuum. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, leadership, management, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI).  Disclosure: Jennifer Moore, RN-BC, CDP, WCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry, Intermediate level General Staff; in the following settings: Post-Acute Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.