Section 1: Introduction A. About This Course B. Learning Objectives Section 2: The Effect on Family and Friends A. Becoming an Unwilling Caregiver B. Reaching Out C. Stress of Caregiving D. Meet Tasha E. Review F. Summary Section 3: Counting the Loss A. Loss of Relationship B. Loss of Independence C. Loss of Memories D. Loss of Security E. Emotional Reactions to Loss F. Guilt, Sadness, and Depression G. Review H. Summary Section 4: Communication A. Therapeutic Communication B. Verbal and Non-Verbal Communication C. Objective Listening D. Review E. Summary Section 5: Education A. Dementia Education B. Handling Behaviors C. Review D. Summary Section 6: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations
Ms. Flossie is a licensed nurse, nursing home administrator and Vice President of Altercare of Ohio, Inc., where she is in charge of Alzheimer’s programming. A graduate of Hiram College and Ohio State University, she has written curriculum and provided training for medical professionals at every level, from Residents and Interns to Nursing Assistants. Her expertise in dementing disorders has evolved over 34 years of research, study and care delivery. She has presented and educated professionals, paraprofessionals and the public at National, State and Local levels and served the citizens of Ohio as Vice president of the Ohio Board of Nursing from 2002 to 2005. As an instructor and public speaker she brings over 30 years of reality, from first-hand experience, to help enhance the knowledge and skill levels of caregivers. Disclosure: Mary Jean Flossie, LNHA, LPN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Jennifer Moore, RN-BC, DNS-CT, CDP
Jennifer Moore, RN-BC, DNS-CT, CDP started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Director of Nursing Services – Certified, and a Certified Dementia Practitioner. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the manager of curriculum design for post-acute care for Relias. Within this position, her responsibility is to oversee the development of online training modules for the post-acute care industry. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, DNS-CT, CDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.