Survival Skills for Home Health Aides

Survival Skills for Home Health Aides 

People are living longer today, thanks to better health care and sanitation. With longer life there are often health problems that develop. Dementia, stroke, heart disease, diabetes and lung disease frequently lead to a need for home care, assisted living, and long-term care. This has created high demand for professional caregivers in these settings. The number of caregivers available to fill open positions, however, is often inadequate. This means those who are already providing care are overworked and under stress. This course will teach you about common stressors in the home care, assisted living, and long-term care settings and how to effectively handle them.


Hours: 0.50


Certificates provided by accrediting body (2 Match)

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 0.50 contact hours.

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)


Course Details

Course Code: REL-SRC-0-SSHHA
Hours: 0.5
Type: Online Course
Content Expiration Date: 9/30/2021
Learning Objectives:
Identify factors that have contributed to current trends in elderly health care and the importance of education.
Define the primary goals of caregiving.
Apply the primary goals of caregiving to in home situations.
Demonstrate the VALUES of Caregiving.
Practice appropriate interventions for problem behaviors.
Integrate knowledge and demonstrate understanding of course content.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Goals of Professional Caregiving A. Goals of Professional Caregiving B. Encouraging Independence C. Providing a Safe and Comfortable Environment D. Providing E. Family Support and Respite F. Review G. Protecting People’s Basic Rights as Patients H. What is a Patient Right? Section 3: The VALUES of Caregiving A. VALUES Approach B. Validate Feelings C. Attitude: Patience D. Listen E. Understanding F. Empathy Section 4: Tips for Handling Common Stressors in Home Care, Assisted Living, and Long-Term Care Settings A. Conclusion B. References C. Course Contributors

Instructor: Paula Mendenhall, M.A.
Paula Mendenhall, M.A., is a Counselor with the Harbor Behavioral Health Care Institute in Pinellas County, FL, and has a Masters Degree in Gerontology from the University of South Florida. She counsels both caregivers of adults age 60 and over and individuals 60 and over with a variety of issues unrelated to caregiving. As part of her post-graduate internship she wrote The ABCs of Caregiver Coping Skills: A Handbook for Professionals and Caregivers (unpublished). She developed, promoted and presented a series of classes for family caregivers, focusing on improving caregiver coping skills. Paula is developing a Caregiver Orientation program for the Harbor's Senior Adult Day Care Program, and makes regular educational presentations on various subjects of interest to older adults. She is a support group leader for the Alzheimer's Family Organization and an editorial staff member for their newsletter, The Companion. She is currently completing coursework required to become a Licensed Mental Health Counselor. Disclosure: Paula Mendenhall, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Expert Reviewer: Jennifer W. Burks, R.N., M.S.N.

Jennifer W. Burks, R.N., M.S.N. has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” 

Disclosure: Jennifer W. Burks, R.N., M.S.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level Direct Care Workers; in the following settings: Acute Care Facility, Assisted Living, Home Health, Hospice, Long-term Care, Palliative Care, Residential Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.