Outline:
Section 1: Introduction A. Presenter Introductions B. Overview C. Meaningful Quotes Section 2: Burnout and Turnover A. Behavioral Health Turnover B. Burnout: Three Dimensions C. The Burnout Curve D. Top Seven Reasons for Turnover Section 3: Compassion Fatigue, Stress, and Their Effects A. How Does Compassion Fatigue Impact Organizations? B. Impact of Stress on the Body C. The Impact of Stress D. Trauma-Informed Organizations E. Moral Safety F. Cortisol: The Good and Not So… G. Oxytocin: The Anti-Stress Hormone Section 4: Compassion Fatigue, Vicarious Trauma, Secondary Traumatic Stress, Burnout: Are They Interchangeable? A. Self-Medicating versus Self-Care B. Post-Traumatic Stress Disorder C. What are We Brining to the Table? D. Vicarious Traumatization E. Secondary Traumatic Stress F. Compassion G. Compassion Fatigue H. How Does Compassion Fatigue Impact Staff? I. Self-Assessment for Compassion Fatigue – Checklist Section 5: Coping with Compassion Fatigue A. What to Do? B. Building Resiliency C. Qualities of Resilient People D. Personal Support E. Professional Support F. Organizational Support G. Community Support H. Organizational Prevention I. Building Organizational Resiliency J. Appreciation and Support K. Support L. Self-Care Section 6: Resources for Supporting Yourself and Others A. Wellness Recovery Action Planning® B. Provider Resilience App C. Web Resources Section 7: Conclusion A. Contact Information B. Congratulations

Cheryl Sharp, MSW, ALWF holds a Bachelor of Arts in Psychology and Women’s Studies from East Carolina University and a Master’s Degree in Social Work with a focus on Health and Aging. She holds a unique perspective as a trauma survivor, an ex-consumer of behavioral health services, and as a provider of these services. Her experience working with adults who have experienced trauma, grief and loss spans three decades. Cheryl is currently the Special Advisor for Trauma-Informed Services for the National Council for Community Behavioral Healthcare. She provides technical assistance and consulting services to NASMHPD’s National Center for Trauma-Informed Care and SAMHSA’s Promotion of Alternatives to Seclusion & Restraint through Trauma-Informed Practices. She is also the project coordinator for the National Council’s Adoption of Trauma-Informed Practices Learning Communities. Disclosure: Cheryl Sharp, MSW, IMWT, CPSST has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.