Every long-term care organization is regulated by federal, state, and local regulations that govern the provision of care and services and routinely undergoes surveys to ensure its compliance with these regulations. It is every employee's responsibility to be survey ready every day of the year. It is important for you as an employee to know how to adequately prepare for and participate in a survey. In this course, you will learn about the basic survey process, common areas for violations, and guidelines for proper conduct during a survey.
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1619338
This activity is approved for 1.00 contact hours.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Survey Basics A. Regulatory Compliance B. Survey Types C. Completing the Survey D. Review E. Summary Section 3: Common Areas for Violations A. Resident Rights B. Infection Control C. Mealtimes and Dining D. The Environment E. Plan of Care F. Review G. Summary Section 4: Guidelines for Conduct A. First Impressions B. Speaking with Surveyors C. Common Questions D. Demonstrations E. Summary Section 5: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations
Jennifer Moore, RN-BC, CDP, WCC started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Certified Dementia Practitioner, and Wound Care Certified. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the Director of Curriculum Design & Research for Relias. Within this position, her responsibility is to oversee the development of online training modules across the healthcare continuum. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, leadership, management, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, CDP, WCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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