Consumers as Service Providers in the Behavioral Health Workplace

 

Welcome to the course, Consumers as Service Providers in the Behavioral Health Workforce. Peer Support services have evolved from a promising to an evidence-based model of care. Many states now have state instituted certification programs for both individuals with lived experience and family members whose loved one has experienced the challenges of a serious emotional disorder. This course provides an overview of the values, beliefs, and principles that are the foundation of psychosocial rehabilitation and recovery-oriented practice. Intended for staff at all levels in psychosocial rehabilitation programs that are considering or in the process of hiring consumer staff, this course will help you apply your skills with its blend of detailed case examples and interactive exercises.

$38.00

Hours: 1.00
REL-HHS-CASRA-CMHW

Certificates

Certificates provided by accrediting body (4 Match)

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.0 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

1.0 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011

As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.00 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

1.0 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009

As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.00 contact hours.

Montana Board of Behavioral Health

1.0 HOURS


This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-HHS-CASRA-CMHW
Hours: 1
Type: Online Course
Content Expiration Date: 2/28/2019
Learning Objectives:
Articulate the history of the movement to hire consumers in mental health.
Identify the benefits of hiring consumers as providers.
Identify the types of jobs available for consumers.
Evaluate the impact of stigma in the hiring of consumers as providers.
Utilize three recruitment strategies.
Identify and analyze resources that could be used for addressing challenges.

Outline:
Section: Introduction A. Course Contributors B. About this Course C. Learning Objectives Section 2: Recovery A. Defining Recovery B. Psychosocial Rehabilitation C. The Role of the PSR Practitioner D. Pretest Section 3: Overview A. Background: Nothing about Us without Us B. Historical Evolution of Peer-Provided Services Section 4: Defining Terms A. Who is a Consumer? B. Consumer Provider C. Employee First D. What is Peer Support? Section 5: Making the Case for Peer Providers A. Summary of Research Findings B. Benefits C. Benefits to Clients: Systems Knowledge D. Benefits to Clients: Empathy E. Benefits to Clients: Acceptance F. Benefits to Clients: Tolerance G. Benefits to Clients: Knowledge of Coping Strategies H. Benefits to Clients: Positive Role-Modeling I. Benefits to the Organization: Fighting Stigma J. Benefits to the Organization: A Dedicated Workforce K. Benefits to the Organization: Ability to Develop Creative Alternatives L. Benefits to the Organization: Dependability M. Benefits to Colleagues: Engendering Hope N. Benefits to Colleagues: Knowledge of Resources O. Benefits to Consumer Staff P. Benefits to Consumer Staff: Seeing the Value of their Lived Experience Q. Benefits to Consumer Staff: Developing Career Pathways R. Matching Exercise Section 6: Successfully Integrating Peer Providers into the Behavioral Health Workforce A. Preparing the Workforce B. Stigma in the Behavioral Health Workforce C. Role Changes D. Concern about Licensure and Dual Relationships E. Policies to Address Concerns D. Working with Role Changes E. Workplace Culture Changes F. Workplace Culture Changes: Language G. Human Resources Issues I. Types of Positions for Consumers J. Pros and Cons of Designated Positions H. Full Integration and Inclusion I. Job Descriptions J. Peers in Integrated Healthcare Settings K. Recruitment L. Hiring Decisions M. Post-Employment Supports, Training and Supervision N. Reasonable Accommodations O. Reasonable or Not? P. Career Advancement Opportunities Section 7: Summary A. A Positive Experience B. Summary C. Resources D. References

Instructor: Marianne Baptista, MA, MFT, CPRP
Ms. Baptista is an MFT and CPRP with 23 years of experience in mental health, 20 years of experience in training and supervision, and 17 years of experience in program management. Ms. Baptista has been instrumental in developing and conducting training specific to psychiatric rehabilitation and recovery-oriented practice. Disclosure: Marianne Baptista, MA, MFT, CPRP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Expert Reviewer: Betty Dahlquist, MSW, CPRP
Ms. Dahlquist, Executive Director of CASRA, has been involved in the public mental health field for over 30 years. Since 1981, she has successfully promoted the inclusion of the psychosocial rehabilitation philosophy and practice in major mental health initiatives including the Medicaid Rehabilitation option for California and the Mental Health Services Act. She has developed training and education materials that are used in academic and in-service settings, in-person and on-line. Disclosure: Betty Dahlquist, MSW, CPRP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Social Workers; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]