Application of the Personal Outcome Measures for Children, Youth, and Families with Young Children

 

Most organizations that serve children, youth, and their families care deeply about the quality of services they provide. They typically measure this quality by looking at how their services measure up to government or regulatory standards. In the process, these systems often miss one of the most important questions: “Are the targeted individuals receiving services that achieve the quality of life that they and their families’ desire?” CQL / The Council on Quality and Leadership offers a proven method of assisting health and human services organizations and staff to look at quality through the eyes of those who receive their services. CQL’s system focuses on Personal Outcome Measures® in which the individuals receiving services define their own measures of life quality and use them to guide their services and supports. This course will assist you in understanding and applying the Personal Outcome Measures® approach to youth and families of young children. The lessons, stories, and interactive activities in this training cover the basic concepts and applications of Personal Outcome Measures®. This training is useful to anyone working with youth and/or families with mental health issues, developmental, intellectual or other kinds of disabilities, family issues, or other needs that require extra support. After taking this course, you will be well equipped to employ these useful strategies in your own setting. This series of e-learning courses lays the foundation for a deeper understanding of the personal outcomes approach, identifies and explains the 21 personal outcomes across services settings, and explores the practical use of personal outcomes. Each course works as a stand-alone learning opportunity, but we encourage you to complete them as a suite in order to gain as much in-depth knowledge and skills as possible. These courses provide an introduction for staff that are new to personal outcomes and can be used as an orientation for new staff and a component of staff development.

$30.00

Hours: 3.00
REL-CV-CQL-APOM

Certificates

Certificates provided by accrediting body (2 Match)

Connecticut Certification Board

3.0 HOURS


This activity is approved for 3.00 contact hours.

Kentucky Division of Child Care

3.0 HOURS


This activity is approved for 3.00 contact hours.

Course Details

Course Code: REL-CV-CQL-APOM
Hours: 3
Type: Online Course
Content Expiration Date: 4/30/2021
Learning Objectives:
Recognize how Personal Outcomes Measures® are employed to determine quality of life for families with young children
Describe how Personal Outcomes Measures® are used to determine quality of life for school-age children
Explain how Personal Outcomes Measures® assess the effectiveness of supports for children, youth, and their families

Outline:
Section 1: Introduction A. Assistive Technology B. Course Instructions C. About this Course D. Learning Objectives Section 2: Personal Outcome Measures® - A Different Approach A. Meet Jeremy and His Family B. Traditional Measures of Quality C. Take a Moment to Think D. New Ideas and New Approaches E. Empowerment, Self-determination, Equal Opportunity F. Measuring Quality in Human Services G. A New Way of Evaluating Services and Supports H. The Measure of Success I. Beyond Process Measures to Outcomes J. Review K. Supports and Services: What do you do? L. Meet Maribel M. Tips for Learning About People N. Using Personal and Family Outcomes for Facilitating O. Tips for Facilitating Outcomes P. Using Personal and Family Outcomes for Measuring Q. Tips for Measuring Outcomes R. Outcomes and the Evaluation of Quality S. William’s Dilemma Section 3: Personal Outcome Measures® for Families with Young Children A. Introduction to the Personal Outcome Measures® System B. Person Outcome Measures® Overview C. The Process of Gathering Information for the Personal Outcome Measures® D. Gathering Information for the Personal Outcome Measures® E. Supporting Personal Outcome Measures® for Families with Young Children F. Person and Family G. Personal Outcome Measures® H. Three Factors I. Our Selves, Our World, and Our Dreams J. Supporting Personal Outcome Measures® K. “Our Selves” Outcomes for Young Children L. “Our Selves” Outcomes for Families with Young Children M. More “Our Selves” Outcomes for Families with Young Children N. “Our World” Outcomes for Young Children O. “Our World” Outcomes for Families with Young Children P. “Our Dreams” Outcomes for Families with Young Children Q. “Our Dreams” Outcomes for Young Children R. “Our Dreams” Outcomes for Young Children and Their Families S. Additional “Our Dreams” Outcomes for Families with Young Children T. Review Section 4: Personal Outcome Measures® for Children and Youth A. Supporting Personal Outcome Measures® for Children and Youth B. Considerations for Children and Youth C. “My Self” Outcomes for Children and Youth D. Additional “My Self” Outcomes for Children and Youth E. More “My Self” Outcomes for Children and Youth F. “My World” Outcomes for Children and Youth G. Additional “My World” Outcomes for Children and Youth H. “My Dreams” Outcomes for Children and Youth I. Additional “My Dreams” Outcomes for Children and Youth J. Larry the Case Manager K. Supporting Outcomes through Principles and Practices for Organizations L. Personal Outcome Measures® as an Organizational Change Agent M. Principles of the Personal Outcome Measures® N. Think for a Moment O. Meet Connie P. Can You Help Connie Out? Section 6: Put Into Practice A. Put Into Practice B. Creating Your Portfolio Section 7: Summary A. Summary B. References C. Congratulations!

Expert Reviewer: Cathy Ficker Terrill, M.S.
Cathy Ficker Terrill’s career has included working in government, non-profit organizations, university teaching, advocacy and supporting and mentoring self advocates. Before joining CQL on January 1, 2013, Cathy was President and CEO of The Institute on Public Policy for People with Disabilities, an Illinois based organization dedicated to providing leadership and technical assistance to drive public policy and promote best practices for individuals with disabilities. Cathy previously served as President and CEO of the Ray Graham Association, where she utilized the CQL Personal Outcome Measures® to reinvent a provider agency to become a more community based, person-centered organization. Ray Graham Association was the first organization to be accredited with both the Quality Measures 2005® and the latest standards, Person-centered Excellence Accreditation. Past President of the American Association on Intellectual and Developmental Disabilities (AAIDD), as well as a former President of Illinois TASH, Cathy authored a manual on Consent Issues for Self-Advocates and Direct Care Staff. Terrill was a two term Presidential Appointee to the President’s Committee for People with Intellectual Disabilities (PCPID). For the past 20 years, Cathy has volunteered internationally, helping to create services for people with disabilities in Kosovo, Poland, Russia, Korea, Cyprus, Lithuania, Japan, Saudi Arabia and China. Disclosure: Cathy Ficker Terrill, M.S. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: intermediate level Direct Support Professionals; intermediate level General Staff; in the following settings: Intellectual Developmental Disabilities.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com