Communicating with the Hearing Impaired

 

Directed towards entry-level CNAs and direct care workers, this course discusses the challenges, listening devices, and basic strategies to promote effective communication with the hearing impaired.

$20.00

Hours: 1.00
REL-SRC-0-CHI

Certificates

Certificates provided by accrediting body (9 Match)

Florida Board of Nursing - Certified Nursing Assistants

1.0 HOURS


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 1.00 contact hours.

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)

1.0 HOURS


California Department of Public Health (CNA)

1.0 HOURS


Relias, LLC is an approved provider of continuing education by the California Department of Public Health, Provider # NAC7001.

The certificate must be retained by the licensee for a period of four (4) years after the course is completed.

This learning activity meets the definition of *** ONLINE *** CEUs. This activity is approved for 1.00 contact hours.

North Carolina Department of Health and Human Services Division of Facility Services

1.0 HOURS


This course is approved by the North Carolina Department of Health and Human Services Division of Facility Services - Group Care Licensure Section (NC-DHHS)
Program Sponsor ID #032316; Approval # 051915. This activity is approved for 1.00 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)

1.0 HOURS


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 1.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1619336

Association of Nutrition and Foodservice Professionals

1.0 HOURS


This program is approved for 1.00 hours by the Dietary Managers Association. Approval code 163014.

National Certification Council for Activity Professionals

1.0 HOURS


This course is NCCAP approved NCCAP 500269-19NT. All NCCAP approved courses count 100% towards certification.

Oregon Department of Human Services

1.0 HOURS


This course is approved as continuing education by the Oregon Department of Human Services in accordance with state regulation 411-057-0140 for Assisted Living Administrators, Residential Care facility Administrators and Memory Care Communities within the State of Oregon. This activity is approved by Oregon Department of Human Services for 1.00 contact hours.

Pennsylvania Personal Care Home Administrators

1.0 HOURS


This activity is approved for 1.00 contact hours.

Course Details

Course Code: REL-SRC-0-CHI
Hours: 1
Type: Online Course
Content Expiration Date: 3/31/2021
Learning Objectives:
Explain the challenges of communicating with the hearing impaired.
Discuss listening devices available to the hearing impaired.
Identify basic strategies to promote effective communication with the hearing impaired.

Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Hearing Loss A. Challenges B. Listening Devices C. Review D. Summary Section 3: Starting a Conversation A. Communication Strategies B. Speech Discrimination C. Presenting Information D. Review E. Summary Section 4: Conclusion A. Summary B. Congratulations C. Course Contributor D. References

Instructor: Kathryn Kilpatrick
Kathryn is the author of over 30 products sold nationally including the Visiting Nurse Service Therapy Guides (Volumes 1-5) for Speech and Language Disorders. Her background in speech and language pathology, specializing in serving the older adult population for over 3 decades, led to the development of Communication Connection in 2000 as a geriatric communication consultant. Kathryn Kilpatrick received her Master’s Degree in Speech and Language Pathology in 1968 from the University of Massachusetts. She has worked in a variety of settings in Ohio including hospitals, rehabilitation centers, private practice, and home health care. She is a motivational speaker, marketing consultant and trainer on the local, state and national level and her programs and products focus on enhancing the quality of life of the older adult and supporting their families, friends and caregivers. She conducts family support groups and staff training on Life Enhancement and her recent area of focus has been in working with families coping with dementia and Alzheimer’s disease. Her motivational and informative memory wellness programs are presented to all ages, from senior centers to corporate America. She is the author of Walking the Path to Memory Fitness One Week at a Time and recently created Memory Fitness Matters (www.memoryfitnessmatters.com) to meet the needs of those interested in learning more about brain health and successful aging. Her website (www.connectionsincommunication.com) provides a multitude of communication and activity suggestions that will enhance time spent with an older adult along with a free quarterly email newsletter. Her latest product includes a book for caregivers or patients who would appreciate additional assistance: Because You Care - What to do when you do not know what to do. Disclosure: Kathryn Kilpatrick has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Rachel O’Connor, RN, BSN, M.Ed., Content Writer / Editor, Relias Learning
Ms. O’Connor has held positions as staff nurse, charge nurse, educator, and clinical instructor with over 25 years of clinical practice in a broad range of specialties: medical/surgical, public health, and the operating room environment. She also was a clinical and didactic educator for a community college healthcare program. Prior to becoming a Registered Nurse, Ms. O’Connor successfully challenged the Practical Nursing Boards in WV. As a Surgical Services Educator, Ms. O’Connor created and implemented a Surgical Technician program for non-licensed operating room employees in a highly respected community hospital. She also has been a nurse planner, with experience in planning, developing, implementing, and evaluating continuing education courses for nursing personnel through the continuing education process. A veteran of the U.S.A.F., Ms. O’Connor is committed to creating relevant and intelligent continuing education courses for healthcare professionals throughout the continuum of care. Disclosure: Rachel O’Connor, RN, BSN, M.Ed., Content Writer / Editor, Relias Learning has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Direct Care Workers; in the following settings: Long-term Care, Post-Acute Care, Residential Care.
F Tags:
F741, F941
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com