Quality Improvement: The Basics

 

Change is a vital component to the operation of any business. No matter how good an organization’s systems and processes are there will always be times when problems arise and there is always room for improvement. Despite common misconceptions, quality improvement is not limited to the leaders of an organization. Rather, all employees have an integral role in quality improvement. Therefore, it is important for you to understand the quality improvement process. In this course, you will learn the basic concepts of quality improvement and the five-step quality improvement methodology.

$19.95

Hours: 0.50
REL-ALL-0-QITB

Certificates

Certificates provided by accrediting body (3 Match)

Florida Board of Nursing - Certified Nursing Assistants

0.5 HOURS


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 0.50 contact hours.

Texas Health and Human Services Commission

0.5 HOURS


Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health (LHH) Licensed and Certified Home Health (L&CHH) Personal Assistance Services (PAS) Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.50 contact hours.

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)

0.5 HOURS


Course Details

Course Code: REL-ALL-0-QITB
Hours: 0.5
Type: Online Course
Content Expiration Date: 3/31/2021
Learning Objectives:
Explain the basic concepts of quality improvement.
Use the five-step quality improvement methodology as part of the quality improvement process.

Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Basic Concepts of QI A. A Rose by Any Other Name B. What is Quality Improvement? C. Benefits of QI D. Principles of QI E. Your Role F. Review G. Summary Section 3: QI in Action A. The Great Chili Cook-Off B. Identify C. Analyze D. Develop E. Implement F. Evaluate G. Review H. Summary Section 4: Conclusion A. Summary B. Course Contributor C. References D. Congratulations

Staff Writer: Jennifer Moore, RN-BC, DNS-CT, CDP
Jennifer Moore, RN-BC, DNS-CT, CDP started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Director of Nursing Services – Certified, and a Certified Dementia Practitioner. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the manager of curriculum design for post-acute care for Relias. Within this position, her responsibility is to oversee the development of online training modules for the post-acute care industry. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, DNS-CT, CDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level General Staff; in the following settings: All Healthcare Settings.
F Tags:
F866, F867, F944
G Tags:
G640, G658, G720
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com