Teams are essential in today’s world. Whether it’s in a professional or personal capacity, you’ve undoubtedly worked in a team before. Most likely, some of the teams were more successful than others. So what makes a team? And more importantly, what makes a successful team? This course provides you with the essential components to be an effective team member.
This activity is approved for 0.50 contact hours.
This course is approved for 0.50 contact hours.
Outline:
Section 1: Introduction
A) Course Description
B) Learning Objectives
Section 2: What Do Teams Look Like?
A) What Is a Team?
B) Goals and Responsibilities
C) What Went Wrong?
D) Summary
Section 3: Skills for Success
A) Self-Management Skills
a. Maintain positive behaviors
B) Communication
a. The art of listening
b. Discussion skills
c. Examples of useful discussion skills
C) Review
D) Feedback
a. Feedback Skills
b. Brandon
c. Instead of this… say this
d. Accepting feedback
E) Handling Conflicts
F) Review
G) Getting Stuck
Section 4: Conclusion
A) Summary
Denton C. Hartman, MS, NHA, served as a long-term care corporate trainer and Director of Staff Development at a retirement community in PA that employed over 600 staff. Additionally, he served as chairman of the Safety Committee there for over ten years. Mr. Hartman is a retired licensed Nursing Home Administrator, holding a BS in Education, an MS in Administration of Residential Programs. He has many years of experience developing staff from all disciplines in healthcare settings. Mr. Hartman currently serves as an instructor of adult education at Hagerstown Community College. Disclosure: Denton C. Hartman, MS, NHA (retired) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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