Working in a Team


Teams are essential in today’s world. Whether it’s in a professional or personal capacity, you’ve undoubtedly worked in a team before. Most likely, some of the teams were more successful than others. So what makes a team? And more importantly, what makes a successful team? This course provides you with the essential components to be an effective team member.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-ALL-0-WTEAM
Hours: 0.5
Type: Online Course
Content Expiration Date: 6/30/2022
Learning Objectives:
Demonstrate an understanding of the team process.
Integrate relational skills for enhanced team participation.
Describe best practices for high performance/high output teams.

Section 1: Introduction
A) Course Description
B) Learning Objectives
Section 2: What Do Teams Look Like?
A) What Is a Team?
B) Goals and Responsibilities
C) What Went Wrong?
D) Summary
Section 3: Skills for Success
A) Self-Management Skills
a. Maintain positive behaviors
B) Communication
a. The art of listening
b. Discussion skills
c. Examples of useful discussion skills
C) Review
D) Feedback
a. Feedback Skills
b. Brandon
c. Instead of this… say this
d. Accepting feedback
E) Handling Conflicts
F) Review
G) Getting Stuck
Section 4: Conclusion
A) Summary

Instructor: Denton C. Hartman, MS, NHA (retired)
Denton C. Hartman, MS, NHA, served as a long-term care corporate trainer and Director of Staff Development at a retirement community in PA that employed over 600 staff. Additionally, he served as chairman of the Safety Committee there for over ten years. Mr. Hartman is a retired licensed Nursing Home Administrator, holding a BS in Education, an MS in Administration of Residential Programs. He has many years of experience developing staff from all disciplines in healthcare settings. Mr. Hartman currently serves as an instructor of adult education at Hagerstown Community College.


 Disclosure: Denton C. Hartman, MS, NHA (retired) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level General Staff; in the following settings: All Healthcare Settings.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at [email protected]
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]