Effective Workplace Writing


Nearly every job today requires you to write. Whether you’re composing emails, memos, meeting notes, letters, proposals, or reports, writing well matters. Clear, concise writing helps workplace communication and saves everybody time. In this course, you’ll learn best practices that apply to all forms of professional writing. You’ll learn how to organize information, clearly state your purpose, and avoid common errors.


Hours: 0.25


Certificates provided by accrediting body (1 Match)

National Alliance for Direct Support Professional Frontline Supervisor Training

0.25 HOURS

Course Details

Course Code: REL-ALL-0-PROFW
Hours: 0.25
Type: Online Course
Content Expiration Date: 3/31/2022
Learning Objectives:
Recognize examples of strong and weak professional writing.
List steps to organize and clarify purpose.
Identify and correct common writing mistakes.
Write professional emails.

Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Professional Writing Standards
A. Tone
B. Communicate a Purpose
C. Keep it Relevant. Keep it Brief
D. Review
Section 3: Common Writing Mistakes
A. Misspelled Words
B. Misused Words
C. Incorrect Punctuation
D. Don’t Write How You Text (LOL)
E. Review
Section 4: Writing professional emails
A. Email Communication: How and When?
B. Subject Headers and Formatting
C. Salutations
D. Frequency and Response Time
E. Review
Section 5: Conclusion
A. Summary
B. Course Contributors
C. References
D. Resources
E. Congratulations!

Instructor: Susan Fee, M.Ed., LPCC
Susan Fee is a therapist, author, and national trainer. She delivers training to individuals and corporations on communication skills, conflict resolution, resiliency, motivation, and presentation skills as well as providing voice-overs for audiobooks, training videos and commercials. She’s the author of numerous magazine articles and books including, 101 Ways to Make Your Message Stick, 101 ideas & Insights About Resolving Conflict, The Manager’s Motivation Handbook, Circle of F.R.I.E.N.D.S. Facilitator’s Guide, and the college survival guide, My Roommate is Driving Me Crazy! Learn more by visiting www.susanfee.com.  Disclosure: Susan Fee, M.Ed., LPCC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level General Staff; in the following settings: All Healthcare Settings.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at [email protected]
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]