Course Code: REL-ALL-TRNKY-IP
Type: Online Course
Content Expiration Date: 12/31/2021
Help employees deliver a high level of performance.
Properly document employee progress.
Provide quality feedback before, during, and after the review process.
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Communication
A. Meet Alex
B. Clear Expectations: the Key to Success
C. The Importance of the Big Picture
Section 3: Motivation
A. Meet Hilary
B. The Power of Engagement
C. Determining Rewards
Section 4: Evaluation
A. Meet Harry
B. A Finger on the Pulse
C. Effective Performance Appraisals
Section 5: Conclusion
B. Course Contributors
For 16 years, she held executive leadership positions in global organizations, including Munich American Re and EMC Document Sciences, where she led strategic process initiatives resulting significant improvements in customer satisfaction, sales success, and risk management. Since 2005, she’s been self-employed as a business consultant.
With a degree in writing from Bard College, Grace has trained as an executive coach. A long-term volunteer with the Association for Talent Development (formerly the American Society for Training & Development), Grace served on the San Diego chapter’s Board for four years, including President of the Board in 2013. She’s taught business and communication courses at local colleges, and has written six e-books, including Office Politics: the elephant in the conference room.
Disclosure: Grace Judson has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: entry level Administrators; entry level Human Resource Professional; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help
) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]