Documentation creates a history of an employee’s employment experience and includes facts about specific employment matters such as performance reviews, corrective actions, or investigations into reports of misconduct. As a supervisor, your goal in documentation is to record information that will provide evidence of action taken. In this course, we will explore the importance of accurate documentation for important employee matters.
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
This course is approved for 1.00 contact hours.
Section 1: Introduction
A. About this Course
B. Learning Objectives
Section 2: Documentation Basics
A. Meet John
B. Why Document?
C. When to Document
D. Components of the Documentation
Section 3: What to Document
B. Performance Management
C. Corrective Action
D. Harassment and Discrimination
E. Accident / Injury Reporting
Section 4: Documentation Storage and Potential Outcomes of Having Inadequate Documentation
A. Your Organization’s Policies
B. “Need to Know” Standard
C. Inadequate Documentation
Section 5: Conclusion
B. Course Contributors
Denton C. Hartman, MS, NHA, served as a long-term care corporate trainer and Director of Staff Development at a retirement community in PA that employed over 600 staff. Additionally, he served as chairman of the Safety Committee there for over ten years. Mr. Hartman is a retired licensed Nursing Home Administrator, holding a BS in Education, an MS in Administration of Residential Programs. He has many years of experience developing staff from all disciplines in healthcare settings. Mr. Hartman currently serves as an instructor of adult education at Hagerstown Community College. Disclosure: Denton C. Hartman, MS, NHA (retired) has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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