As a working professional, you may find yourself in situations where you or the people you work with blur professional boundaries (a line in the working relationship between staff and persons who receive services from their organization). Some boundary violations can be dangerous for you and the people with whom you work. For this reason, it is important for you to be aware of these risks, avoid them, and know when to step back and ask a supervisor for help in managing the situation. This course focuses on exploring the concept of boundaries. You will learn about what to look for in order to avoid harmful issues and how to make sure your relationship remains professional. This course is appropriate for all working professionals.


Hours: 0.50


Certificates provided by accrediting body (6 Match)

Florida Board of Nursing - Certified Nursing Assistants


This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.This activity is approved for 0.50 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.50 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO1619278

Texas Health and Human Services Commission


Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health (LHH) Licensed and Certified Home Health (L&CHH) Personal Assistance Services (PAS) Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.50 contact hours.

National Alliance for Direct Support Professional Frontline Supervisor Training


Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)


Pennsylvania Personal Care Home Administrators


This activity is approved for 0.50 contact hours.

Course Details

Course Code: REL-ALL-0-BOUND
Hours: 0.5
Type: Online Course
Content Expiration Date: 8/31/2021
Learning Objectives:
Describe the best practices for maintaining professional boundaries.
Identify the difference between areas that are flexible and open to good judgment versus situations that are considered unprofessional and unhealthy.
Describe what actions should take place when you recognize that a boundary has been crossed.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: What is a Professional Boundary? A. What is a Professional Boundary? B. Social versus Professional Relationships C. Boundary Crossings D. Boundary Violations E. Flexible Boundaries F. Arya and Jennifer Section 3: Common Boundary Situations A. Boundaries with Dual Relationships B. Boundaries with Unplanned Contact C. Boundaries with Physical Contact D. James’ Parents E. Boundaries with Language F. Boundaries with Social Media G. Establishing and Maintaining Professional Boundaries H. Danger Signals I. Joaquin and Jacquelyn Section 4: Conclusion A. Summary B. Congratulations C. Course Contributors D. References

Expert Reviewer: Kevin Fawcett, Ph.D.
Dr. Kevin Fawcett is a clinical psychologist in San Diego, CA. Dr. Fawcett runs a private practice where he provides therapeutic services for individual adolescents and adults, couples, as well as families. He also serves as an Adjunct Professor at Point Loma Nazarene University (PLNU), teaching courses on the psychology of personal development. He received his Master’s and Doctoral degrees in Clinical Psychology from the California School of Professional Psychology at Alliant International University, San Diego (2009). His clinical training involved work at the Chadwick Center for Children and Families at Children’s Hospital San Diego and the Clinical Services program at Catholic Charities, San Diego. He later completed his post-doctoral training working with college students in the Wellness Center at PLNU. Disclosure: Kevin Fawcett, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level General Staff; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.