Provider #50-290 This activity is approved for 2.00 contact hours.
Florida Board of Nursing CE Provider #: 50-290
Nurses will receive 2.50 contact hours for participating in this course.
Course approved by the Florida Board of Nursing Home Administrators.
Provider # 50-290
This activity is approved for 2.50 contact hours.
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: The Scope of Medical Errors A. Meet Mindy B. The Missed Medication C. How It Began D. What is a Medical Error? E. Adverse Events F. Practice G. What is the Scope of the Problem? H. Report from the Public I. Review J. Summary Section 3: Causes of Medical Errors A. Types of Medical Errors B. Sentinel Events C. Common Causes D. Consequences of Medical Errors E. Who's At Fault? F. Root Cause Analysis G. The Five Why's H. Example of The Five Why’s I. Creating a Culture of Safety J. Review K. Summary Section 4: Reducing and Preventing Medical Errors A. Improving Communication B. SBAR Approach C. SBAR Example D. Delay in Treatment E. Transitions of Care F. Essential Communication G. Suicide H. National Patient Safety Goals I. CARF International J. Special Populations K. Review L. Summary Section 5: Reducing and Preventing Medication Errors A. Medication Administration B. Common Errors C. Avoiding Prescribing Errors D. Verbal Orders E. Avoiding Administration Errors F. Drug Samples G. High-risk Behaviors H. Review I. Summary Section 6: Public Education A. Patient Education B. Medications C. Other Steps D. Five Steps to Safer Healthcare E. Review F. Summary Section 7: Reporting Medical Errors A. Your Responsibility B. Specific Requirements C. Notifying Patients D. Plan Ahead E. Apologize Appropriately F. Don’t Shift Blame G. Review H. Summary Section 8: Conclusion A. Summary B. Congratulations
Jennifer Moore, RN-BC, DNS-CT, CDP started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Director of Nursing Services – Certified, and a Certified Dementia Practitioner. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the manager of curriculum design for post-acute care for Relias. Within this position, her responsibility is to oversee the development of online training modules for the post-acute care industry. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, DNS-CT, CDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Karen Borusiewicz, MSN, RN, WHNP-BC
Karen Borusiewicz, MSN, RN, WHNP-BC has over 30 years of nursing experience in a variety of settings. As a Nurse Practitioner in Women’s Health, she spent the early part of her career providing direct clinical care and developing programs and training initiatives to enhance patient safety through education. She has held positions such as Appeals Nurse Supervisor, Pharmacovigilance Safety Specialist, Reportable Incident Investigator, Leadership Training Facilitator, and Regional Nursing Specialist. In 2000, Karen changed her career focus to work in the Human Services field as a Nurse Consultant for individuals with intellectual and developmental disabilities (I/DD). Working in a multi-state organization as the Director of I/DD Nursing and Medical Services, she expanded that focus and is recognized as a subject matter expert for behavioral health (with a special emphasis on dual diagnosis for behavioral health and I/DD), autism, and medically fragile services. In addition to providing case management and regulatory oversight, Karen has specialized in writing and implementing policy and procedure, and in fostering quality improvement processes designed to identify and address system issues, in order to enhance patient safety and care. She has presented at various state and national conferences on topics including behavioral health, sexuality, and aging. Disclosure: Karen Borusiewicz, MSN, RN, WHNP-BC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.